Move or Transfer Your Cox Services

Solution

If you are moving and would like to have Cox services at your new location, follow the steps below to submit a new move/transfer request.

From the Cox.com home page, click Sign In My Account.

Result: The My Account menu displays.

Click Move My Services.

Result: The Transfer Your Cox Services page displays.

Your sign-in status determines your next step.

If	Then
You do not have sign-in credentials	Use the Look up Your Current Account feature. Complete the following fields. First Name Last Name Phone Number Stree Address Apartment Number Zip Code Click the Look-up Account button.
You have sign-in credentials but you are not signed-in	Sign-in.
You have sign-in credentials and you are signed-in	Continue to step 4.

Enter the following information in the What is your new address? form.

Click the Check Availability button to see if the address is serviceable by Cox.

Result: There are two possible results.

If	Then
Additional information is required	A request to contact us will display.
Additional information is not required	Cox will communicate details regarding your request.