Power | On | None. The modem is powered on. |
Off | No power. Verify power supply connections and electrical outlet. Ensure the outlet is not connected to a switch. Press the ON/OFF button on the back of the modem to ensure it is turned on. |
Downstream | Solid Blue | None. Multiple downstream channels are in use. |
Blinking Blue | Negotiating multiple downstream bonded channels. Verify all cable connections and try resetting the modem. |
Solid Green | None. One downstream channel is in use. |
Blinking Green | Scanning for downstream channels. Verify all cable connections and try resetting the modem. |
Upstream | Solid Blue | None. Multiple upstream channel is in use. |
Blinking Blue | Negotiating multiple upstream bonded channels. Verify all cable connections and try resetting the modem. |
Solid Green | None. One upstream channel is in use. |
Blinking Green | Scanning for an upstream channel. Verify all cable connections and try resetting the modem. |
Off | No upstream channels are in use. Verify all cable connections and try resetting the modem. |
Online | Solid Green | None. The modem is online with DOCSIS 3.0. |
Solid Blue | None. The modem is online with DOCSIS 3.1. |
Blinking | None. The modem is registering a connection. |
Off | The modem is offline. Verify all cable connections and try resetting the modem. |
2.4 GHz WLAN | Off | 2.4 GHz WiFi is not enabled. Press the WLAN button on the back of the modem to ensure WiFi connectivity is enabled. |
Blinking | None. Data is being transferred over the 2.4 GHz WiFi connection. |
On | None. 2.4 GHz WiFi is enabled. |
5 GHz WLAN | Off | 5 GHz WiFi is not enabled. Press the WLAN button on the back of the modem to ensure WiFi connectivity is enabled. |
Blinking | None. Data is being transferred over the 5 GHz WiFi connection. |
On | None. 5 GHz WiFi is enabled. |
WPS | Blinking | None. WPS is in discovery mode. |
On | None. WPS configuration is successful. |
USB | Solid Green | None. Light remains solid when USB port is in use. |
Off | No device is connected. Verify all cable connections. |
Rear Panel Ethernet LAN Ports | Green | None. A device is connected to the Ethernet port and is using 1 Gbps LAN speed. |
Amber | None. A device is connected to the Ethernet port and is using 10 or 100 Mbps LAN speed. |
Blinking | None. Data is being transferred over the Ethernet connection. |
Off | No device is connected or the device is disabled. Verify all cable connections and try resetting the modem. |