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Motorola MG7540

Details




Modem Information

DOCSIS 3.0 Dual Band WiFi Modem

16x4 channel bonding

To achieve Gigablast or Ultimate Classic speeds, a DOCSIS 3.1 modem is required

Highest Service Level

Preferred 250



Front View

image of MG7540 Front

Click to enlarge.

After the cable modem is successfully registered on the network, the Power and Online indicators illuminate continuously to indicate that the modem is online and fully operational. This may take up to 15 minutes.




Back View

image of MG7540 Back

Click to enlarge.


The Motorola MG7540 has the following ports available on the back of the modem.

  • Ethernet - Provides internet access to a single device. Only one port is active at a time.
  • WLAN / WPS - This is the WiFi on / off button.
  • Reset - Use this button in the unlikely event that you want to restore the default factory settings. This button is recessed to prevent accidental resets of your modem.
  • Coax - Connect your coaxial cable line to this port.
  • On / off button - Use this button to turn the modem on or off.
  • Power - Connect the supplied power cord between the power jack and an electrical outlet.



MAC Address

image of Motorola MG7540 MAC Address Label

Click to enlarge.


MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting

The lights indicate the current status of your modem. To troubleshoot any connection problems, use the table below.

Modem LightStatusProblem
Power

image of Power light
OffNo Power. Verify all cable connections and try resetting the modem.
SolidNone. Device is powered on.
Downstream

image of Downstream light
Flashing GreenScanning for DS channel.
Solid GreenConnected to one downstream channel.
Flashing BlueNegotiating bonded channel(s).
Solid BlueBonded with two or more channels.
Upstream

image of Upstream light
Flashing GreenRanging in process.
Solid GreenConnected on one downstream channel.
Flashing BlueNegotiating bonded channel(s).
Solid BlueBonded with two or more channels.
OffUpstream not connected.
Online

image of Online light
Flashing GreenTrying to connect online.
Solid GreenOnline.
OffOffline.
2.4 GHz WLAN

image of 2.4 GHz WLAN light
Flashing GreenData is flowing.
Solid GreenWiFi is enabled.
OffWiFi is not enabled.
5 GHz WLAN

image of 5 GHz WLAN light
Flashing GreenData is flowing.
Solid GreenWiFi is enabled.
OffWiFi is not enabled.
WPS

image of WPS light
Flashing GreenWPS is in discovery mode.
Solid GreenLight will remain solid when WPS configuration is successful.

Manufacturer Resources

For more detailed technical information on the MG7540, use the resources below.

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