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Motorola MG7315

Details

     

Modem Information

DOCSIS 3.0 Single Band WiFi Modem

8x4 channel bonding with speeds of up to 150 Mbps

Cox recommends a DOCSIS 3.0 16x4 or higher device for optimal Internet performance.

Highest Service Level

Preferred 100

   

Front View

front view Motorola MG7310

Click to enlarge.

After the cable modem successfully registers on the network, the Power, Upstream, Downstream, and Internet indicators illuminate continuously to indicate that the modem is online and fully operational. For more details, refer to the Modem Lights section.

     

Back View

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The Motorola MG7310 has the following ports available on the back of the modem.

  • ON / OFF - Turns the modem on and off
  • POWER - Connects to the power adapter
  • WLAN - Press and hold this button for at least three seconds to turn WiFi connectivity on and off
  • WPS / RESET - Press and hold this recessed button at least 10 seconds to restore to factory defaults and reboot the modem
  • LAN 1 2 3 4 - Connects devices to the 10/100/1000 Ethernet port
  • CABLE - Connects to a coaxial cable
     

MAC Address

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MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

  • The S/N is the serial number.
  • The CM MAC is the MAC address.

Troubleshooting


The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.

Modem Light Status Solution
Power

Power light
 
On None - the modem is powered on
Off No power
Downstream

Downstream light
Solid Blue None - multiple downstream channels are in use
Blinking Blue None - negotiating multiple downstream bonded channels
Solid Green None - one downstream channel is in use
Blinking Green None - scanning for downstream channels
Upstream

Upstream light
Solid Blue None - multiple upstream channel is in use
Blinking Blue None - negotiating multiple upstream bonded channels
Solid Green None - one upstream channel is in use
Blinking Green None - scanning for an upstream channel
Off No upstream channels are in use
Online

Online light
On None - the modem is online
Blinking None - the modem is registering a connection
Off The modem is offline
Ethernet LAN

Ethernet light
Green None - a device is connected to the Ethernet port and is using 1 Gbps LAN speed
Amber None - a device is connected to the Ethernet port and is using 10 or 100 Mbps LAN speed
Blinking None - data is being transferred over the Ethernet connection
Off No device is connected or the device is disabled
WLAN

WLAN light
Off WiFi is not enabled
Blinking None - data is being transferred over the WiFi connection
On None - WiFi is enabled
WPS

WPS light
Blinking None - WPS is in discovery mode
On None - WPS configuration is successful

Manufacturer Resources

For more detailed technical information, use the resources below.

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