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Motorola MG7315

Details




Modem Information

DOCSIS 3.0 Single Band WiFi Modem

8x4 channel bonding with speeds of up to 150 Mbps

Cox recommends a DOCSIS 3.1 modem or gateway

Highest Service Level

Preferred 150



Front View

front view Motorola MG7310

Click to enlarge.

After the cable modem successfully registers on the network, the Power, Upstream, Downstream, and Internet indicators illuminate continuously to indicate that the modem is online and fully operational. For more details, refer to the Modem Lights section.




Back View

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The Motorola MG7310 has the following ports available on the back of the modem.

  • ON / OFF - Turns the modem on and off
  • POWER - Connects to the power adapter
  • WLAN - Press and hold this button for at least three seconds to turn WiFi connectivity on and off
  • WPS / RESET - Press and hold this recessed button at least 10 seconds to restore to factory defaults and reboot the modem
  • LAN 1 2 3 4 - Provides internet access to a single device. Only one port is active at a time.
  • CABLE - Connects to a coaxial cable



MAC Address

Click to enlarge.


MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

  • The S/N is the serial number.
  • The CM MAC is the MAC address.

Troubleshooting


The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.

Modem LightStatusSolution
Power

Power light
 
OnNone - the modem is powered on
OffNo power
Downstream

Downstream light
Solid BlueNone - multiple downstream channels are in use
Blinking BlueNone - negotiating multiple downstream bonded channels
Solid GreenNone - one downstream channel is in use
Blinking GreenNone - scanning for downstream channels
Upstream

Upstream light
Solid BlueNone - multiple upstream channel is in use
Blinking BlueNone - negotiating multiple upstream bonded channels
Solid GreenNone - one upstream channel is in use
Blinking GreenNone - scanning for an upstream channel
OffNo upstream channels are in use
Online

Online light
OnNone - the modem is online
BlinkingNone - the modem is registering a connection
OffThe modem is offline
Ethernet LAN

Ethernet light
GreenNone - a device is connected to the Ethernet port and is using 1 Gbps LAN speed
AmberNone - a device is connected to the Ethernet port and is using 10 or 100 Mbps LAN speed
BlinkingNone - data is being transferred over the Ethernet connection
OffNo device is connected or the device is disabled
WLAN

WLAN light
OffWiFi is not enabled
BlinkingNone - data is being transferred over the WiFi connection
OnNone - WiFi is enabled
WPS

WPS light
BlinkingNone - WPS is in discovery mode
OnNone - WPS configuration is successful

Manufacturer Resources

For more detailed technical information, use the resources below.

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