Review the following to troubleshoot the app when it doesn't display in the Contour 2 apps menu.
- Ensure the following requirements are met before continuing to the next step.
- Any level of residential Cox Internet service
- Subscription to Contour 2 service
- Check the connections on the receiver to ensure they are finger tight.
- Unplug the receiver for 30 seconds and then plug the receiver back in.
- Attempt to access the app. If the app still doesn't appear, then contact us for further assistance.