The following information provides an overview of the device operating system, browser, and hardware required to achieve Gigabit and lower package speeds.
Note: If your equipment configurations connect to the internet but differ from the following requirements, they are compatible with Cox Internet. However, Cox recommends these minimum system requirements to achieve your package speeds.
Gigabit Internet Package
The table below details the minimum requirements to achieve up to 1 Gbps downstream speeds.
Type | Minimum Requirements |
---|---|
Operating System |
|
Web Browser |
|
Ethernet Cable |
|
Ethernet | Gigabit Ethernet interface or adapter |
CPU/Processor |
|
Memory | 8 GB of RAM |
Hard Drive Space | 64 GB SSD |
All Other Internet Packages
The table below details the minimum requirements to achieve up to 300 Mbps downstream speeds.
Type | Minimum Requirements |
---|---|
Operating System |
|
Browser | A recent version of one of the following browsers.
|
Ethernet Cable |
|
Ethernet |
|
CPU/Processor | To achieve speeds of up to 300 Mbps: Intel Core i5 |
Memory | Any |
Hard Drive Space | Any |
Additional Considerations
Several external factors may limit speeds; as a result, actual speeds may vary and are not guaranteed. For the best performance, contact your device manufacturer or software provider to learn about required upgrades and configuration updates or to find troubleshooting guides.