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Minimum System Requirements by Cox Internet Package

Details

The following information provides an overview of device operating system, browser, and hardware that are required to achieve Gigablast and lower package speeds.

Note: If your equipment configurations connect to the internet but are different from the following requirements, then they are compatible with Cox High Speed Internet. However, to achieve your package speeds, Cox recommends these minimum system requirements.

Gigablast Internet Package

The table belows details the minimum requirements for Gigablast to achieve speeds of up to 1 Gbps downstream.
 

Type Minimum Requirements
Operating System
  • Windows 10 (64 bit)
  • macOS 10.8

Note: For information about the latest operating systems, vist the Microsoft Windows Lifecycle Fact Sheet or Apple Support.

Web Browser
  • Google Chrome 56.0.2924
  • Microsoft Edge (64 bit)
  • Mozilla Firefox 52 (64 bit)
  • Safari 8

Note: For information about different browsers or to download a new one, visit whatbrowser.org.

Ethernet Cable
  • Cat5e
  • Cat6

Note: Due to Ethernet overhead, actual download speeds are limited to 940 Mbps while using a hardwired connection.

Ethernet Gigabit Ethernet interface or adapter
CPU/Processor
  • Intel Dual Core i5
  • AMD Ryzen 5
Memory 8 GB of RAM
Hard Drive Space 64 GB SSD

All Other Internet Packages

The table below details the minimum requirements to achieve speeds of up to 300 Mbps downstream.
 

Type Minimum Requirements
Operating System
Browser

A recent version of one of the following browsers.

  • Google Chrome
  • Internet Explorer
  • Microsoft Edge
  • Mozilla Firefox
  • Safari
Ethernet Cable
  • Cat5e
  • Cat6
Ethernet
  • To achieve speeds of up to 300 Mbps: 10/100/1000 Gigabit Ethernet interface or adapter.
  • To achieve speeds of up to 100 Mbps: 10/100 Fast Ethernet interface or adapter.
CPU/Processor To achieve speeds of up to 300 Mbps: Intel Core i5
Memory Any
Hard Drive Space Any

Additional Considerations

There are a number of external factors that may limit speeds; as a result, actual speeds may vary and are not guaranteed. For the best performance, contact your device manufacturer or software provider to learn about required upgrades, configuration updates, or to find troubleshooting guides.

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