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Managing Your Privacy Settings on Cox.com


As of August 15, 2019, Cox no longer offers the ability for new and existing Cox Internet customers to create new Cox Email accounts.

Cox may collect certain information in order to provide a more personalized experience.

  • For Digital TV viewing, we gather TV browsing information to help develop TV service features and to provide more relevant advertising.
  • Phone service, we view your subscribed Phone services to provide recommendations that best meet your needs.

If you choose to not participate in any of these options, you can manage your privacy settings on Cox.com by following the steps below. You can view our Privacy Notice at https://www.cox.com/aboutus/policies/annual-privacy-notice.html.


Click My Account at the top of the homepage.


Sign in with your primary User ID and Password. You must sign in as the primary user to edit your Privacy Settings.

Note: If you can't remember your password, click the Forgot Password? link under the Sign In button.


Click View My Profile.

Image of MyAccount, My Profile link


Under Password & Security, click Privacy Settings.

Image of My Profile, Privacy Settings


Review or update the desired settings and click Save Changes.

Result: A green confirmation message displays.

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