Managing Secondary Users in My Account

To gain access to secure areas of Cox.com, such as paying your bill or downloading security software, you must sign in with the user ID and password you created when registering on Cox.com.

• Learn more about registering your account in Cox.com Account Registration and Preferences.
• Not all user IDs on an account perform the same functions. Refer to Understanding Digital Identities and Account Types for details.

Signing In

Let's get started. Use the following steps to sign in with your primary user ID and password before continuing.

1. From the Cox.com home page, click Sign In My Account.
2. Enter your primary User ID and Password, then click Sign In.
   
   Result: The My Account page displays.

All user IDs created in My Account are for online access only. You'll need to use identification other than your Cox Digital Identity when contacting Cox to discuss your account details.