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Managing Parental Controls for the Contour 2 TV Receiver Apps

Solution

Use the Parental Controls to lock the access to the applications.

  • This limits access to all or individual applications within the specific Contour receiver.
  • This restricts the ability to sign up for applications that qualify for Cox billing, such as Netflix and Amazon Prime.
  • Most of the applications have blocking functions that limit their own content built with in the app. For more information about parental controls available within a specific app, refer to the support site for the streaming service.
  • The Contour receiver parental controls work with the parental controls available within select applications.
1

Have you set up your Parental Control PIN?

2

Choose one of the following to access the Parental Control menu.

  • Press the Contour button.
  •  Press the Mic button and say, "Parental Controls." Proceed to step 4.
3

Press the arrow buttons to highlight Settings, then press OK.

4

Press the down arrow button to highlight Parental Controls, then press OK.
 
Enter your four-digit PIN.

5

Press the down arrow to highlight Application Locks, then press OK.

6

Perform one of the following to either lock, unlock, or adjust lock settings for the apps.
 

If you are trying to... Then...
Lock all Contour TV receiver applications
  1. Highlight Lock All, and then press OK.
  2. Press Save.

    Result: The apps display a Lock icon and cannot be accessed.

    Image of locked apps display
Lock individual Contour TV receiver applications
  1. Highlight the individual app title, and then press OK.
  2. Press Save.
     
    Result: The individual apps display a Lock icon and cannot be accessed.

    Image of one locked app displayed
Unlock or adjust individual Contour TV receiver applications

Scroll to highlight either Unlock All or the individual app, and then press OK.

Image of unlock all apps displayed

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