Managing Cox Mobile Using the Cox App

Use the following information to manage, change, and view your Mobile plan, data usage, talk, and SMS or Text usage for a Cox Mobile line.

1. On your mobile device open the Cox App, enter your User ID and Password, and then click Sign In.
   
   Note: If you do not remember your User ID or Password, or experience an issue signing in, see Recover Your Cox User ID or Reset Your Cox Password.
    
2. Navigate to the Cox Mobile section of the home page, then tap the phone number you would like to manage.
   
   
    
3. On the Cox Mobile page, the following options are displayed.
   
   

   Option	Description
   Change Your Plan	To continue the steps for changing your data plan, select the Change your Cox Mobile service option below.
   Cox Mobile Welcome Guide	This option redirects you to the Cox Mobile Welcome Guide webpage.
   Cox Wifi Hotspots	This option redirects you to the Access Cox Hotspots webpage to locate a Cox Wifi Hotspot near you.
   Add a Line	This option redirects you to the Cox sales webpage to add a new Cox Mobile line of service. Note: You can have up to five lines on the same account.
   Device nickname	Displays the name or nickname assigned to the selected device. To change the name or nickname for your device, select the Change a Line Nickname option below.
   Phone Number	Displays the mobile number assigned to the selected device.
   Usage Period	Displays the current usage cycle you are in and the remaining days in the cycle.
   Mobile Plan	Displays your subscribed data plan.
   Last Updated	Displays the last date your data was uploaded for this device. Note: The information does not display usage in the past six hours.
   Voice and Text	Displays the voice and text limits for your current plan.
   Data Usage Details	To continue the steps to review your data plan, select the Review your Cox Mobile data usage option below.
   International Plans	To continue the steps to add or review your International Plan, select the Review your Cox Mobile International Plan option below.