Use the following information to manage, change, and view your mobile plan, data usage, talk, and SMS or Text usage for a Cox Mobile line.
Use the following information to manage, change, and view your mobile plan, data usage, talk, and SMS or Text usage for a Cox Mobile line.
Go to My Account, enter your User ID and Password, and then click Sign In.
Note: If you do not remember your User ID or Password, or experience an issue signing in, see Recover Your Cox User ID or Reset Your Cox Password.
Scroll down to the Manage your services & equipment section and click the Mobile icon.
On the Mobile Account page, under the Lines section, look for the mobile phone number you would like to update and click the Manage line link.
On the Device overview page, located in the Mobile plan section, click View usage details.
In the Usage History window, select one of the three tabs to view specific information or make changes to your Cox Mobile service.
Usage Tab | Description | Details |
---|---|---|
Current Usage | The Data displays the following options.
| The following options are available in the Data section.
|
The Minutes display the inbound and outbound mobile calls and the total minutes used. | Use the following to help filter your search.
| |
The SMS displays the total SMS messages sent or received. | Use the following to help filter your search.
![]() | |
Daily | Displays the daily usage over a 30-day period. Note: The information does not display usage in the past six hours. | N/A |
Monthly | Displays the monthly usage over a 3-month period. Note: The information does not display usage in the past six hours. | N/A |
Search for More Articles