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Managing Contacts in the Cox Homelife Mobile App

Solution

The mobile app makes it easy to update your Homelife contacts. The three different types of Homelife contacts are outlined below.

  • Emergency: Call Before Police - contacts verify alarms before dispatching emergency personnel. Two are required.
  • Emergency: Call After Police - contacts may be called after the authorities have been dispatched.
  • Non-Emergency - contacts receive notifications about automated system activities such as devices actions, when rules are triggered, or when your system is disarmed.

Follow these steps to edit or add to your Homelife contacts.

Note: All contacts can be edited, but contacts listed as Call Before Police cannot be deleted.

1

Sign in to the Cox Homelife Mobile App.

2

From the Overview screen, tap the More menu, select Contacts.
 

Image of More Menu Contacts selection

3

From the Contacts screen, tap the + icon to add a new contact.

Image of Contacts screen, plus icon

4

On the Add Contact screen, enter the name, phone number, and email address of your new contact. Tap Submit to save your new contact.

5

From the Contacts screen, tap a contact tile to edit an existing contact.

Image of Edit a Contact

  1. On the Edit Contact screen, update the contact information.
  2. Tap Submit to save your changes.
  3. To remove the contact, tap Delete Contact.
  4. On the Confirm Delete pop-up window, tap CANCEL or DELETE.

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