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Managing Contacts in Classic WebMail

 

Solution

This support article helps you get the most from Classic WebMail. Before beginning, make sure you are signed in.

  1. Go to webmail.cox.net.
  2. Enter your User ID and Password.
  3. Click the Classic WebMail radio button.
  4. Click Sign In.

Classic WebMail Inbox

After you sign in to Classic WebMail, your Inbox displays in the following format.

Classic WebMail Inbox

Not what you're looking for? Get the support you need by visiting our Cox Email Resources by Platform.

Managing Contacts

There are many features in Classic WebMail to help you manage your contacts. This guide explains what they are and how to use them.

Let's get started. Select one of the following links.

Adding an Email Contact 

To add an email contact to your address book, follow the steps below.

1
From the WebMail Inbox, click on the email Subject to open the message.

email subject line
2
Click on the blue figure with the plus sign icon located to the right of the email address in the From: or To: fields.
3
In the pop-up window, check the box next to the email address to be added, and then click OK.

checkmark by email address
4
  1. To add contacts automatically, click Settings, then click Preferences.
  2. Scroll down to Address Collection and choose All Recipients.

    auto add

Creating an Email Contact 

To create an email contact, follow the steps below.

1
  1. From the WebMail Inbox, click Addresses.
  2. Click New Contact.
2
  1. Fill in the desired fields.
  2. Click OK.

Updating an Email Contact 

To update your contacts information, follow the steps below.

1
  1. From the WebMail Inbox, click Addresses.
  2. Under Addresses: All, below the Name column, click the contact you want to update.

    name
2
  1. Make changes to the address.

    addresses
  2. Click OK.

Deleting an Email Contact 

To delete a contact, follow the steps below.

1

From the WebMail Inbox, click Addresses.

addresses

2
  1. In your Address Book under the Name column, click the person or group to delete.

    name


    Result: You will see all the information for that contact.
  2. At the bottom of the window, click Delete.

    contact info

Searching for an Email Contact 

To search for a contact, follow the steps below.

1
  1. From the WebMail Inbox, click Addresses.
  2. Under Addresses: All, next to Export, click Search.

    Note: Do not click Search on the top menu because that only searches messages.
2
  1. Decide how you want to search for a contact, such as by First Name, Last Name, Nickname, or Company.
  2. Enter any additional words you want to use in the empty boxes to the right.
  3. When you are finished, click OK.

Importing Contacts into WebMail 

To import contacts into your address book, follow the steps below.

1
  1. From the WebMail Inbox, click Addresses.
  2. Click Import.
2
  1. Under File Format, select an email program from the drop-down menu.

    Cox only supports importing contacts from the following formats.

    • Microsoft Outlook or Outlook Express
    • Netscape 7
    • Palm Desktop
    • WebEdge 2 and 3
  1. In the field next to File to Import, click Browse.
  2. Browse to the file you saved, select it, then click Open.

    Note: Your contacts from another email program must be saved to a file before you can import them into WebMail. Consult your email provider for instructions.
  3. Click OK.

Exporting Contacts out of WebMail 

To export contacts out of WebMail, follow the steps below.

1
  1. From the WebMail Inbox, click Addresses.
  2. Click Export.

    export button
2
  1. Choose the email program format you want to use for the export.

    Cox only supports exporting contacts into the following formats.

    • Microsoft Outlook or Express
    • Netscape 7
    • Palm Desktop
    • WebEdge 2 or 3


file format

  1. Click OK.
3
Click Save on the pop-up window, then save the addresses.csv file to your computer. This file contains all your contacts.

save

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