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Managing a Service Appointment on Cox.com

You can access your service appointments to cancel, reschedule, or view the details online by completing the following steps.

1

From the Cox.com homepage, click Sign In My Account.

2

Enter your User ID and Password.
 

Note: If you do not remember your User ID or Password, or experience an issue signing in, see Recover Your Cox User ID or Reset Your Cox Password.

3

Refer the Service Appointment field to view details of your upcoming service appointment.

4

To cancel or reschedule your appointment, click the Manage appointment button and refer to the following.
 

Image of My Account, Manage appointment button

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