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Managing a Service Appointment on Cox.com

You can access your service appointments to cancel, reschedule, or view the details online by completing the following steps.


Click My Account at the top of the homepage.


Sign in with your User ID and Password.

Note: If you can't remember your password, click the Forgot Password? link under the Sign In button.


Refer the Service Appointment field to view details of your upcoming service appointment.


To cancel or reschedule your appointment, click the Manage appointment button and refer to the following.

Image of MyAccount, Manage appointment button

What would you like to do with your service appointment?

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