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Managing a Service Appointment on Cox.com

You can access your service appointments to cancel, reschedule, or view the details online by completing the following steps.

1

Click My Account at the top of the homepage.

2

Sign in with your User ID and Password.
 

Note: If you can't remember your password, click the Forgot Password? link under the Sign In button.

3

Refer the Service Appointment field to view details of your upcoming service appointment.

4

To cancel or reschedule your appointment, click the Manage appointment button and refer to the following.
 

Image of MyAccount, Manage appointment button

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