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Linksys CM3016

Details




Modem Information

DOCSIS 3.0 Cable Modem

16x4 channel bonding

To achieve Gigablast or Ultimate Classic speeds, a DOCSIS 3.1 modem is required

Highest Service Level

Preferred 250



Front View

front view

Click to enlarge.

After the cable modem is successfully registered on the network, the Power, Receive, Send, and Status indicators illuminate continuously to indicate that the cable modem is online and fully operational.




Back View

back view

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The Linksys CM3016 has the following ports available on the back of the modem.

  • RESET - Press and hold for five seconds to restore to factory defaults and reboot the modem
  • POWER - Connects to the power adapter
  • ETH - Connects devices to the 10/100/1000 RJ45 Ethernet port
  • CABLE - Connects to a coaxial cable



MAC Address

MAC label

Click to enlarge.


MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting

The modem lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.
 

Modem LightStatusProblem
PowerOnNone - the modem is powered on
OffNo power - Verify power supply connections and electrical outlet. Ensure the outlet is not connected to a switch.
ReceiveSolid BlueNone - multiple downstream channels are in use
Solid GreenNone - one downstream channel is in use
BlinkingNone - scanning for downstream channels
OffNo downstream channels are in use - Verify all cable connections and try resetting the modem.
SendSolid BlueNone - multiple upstream channels are in use
Solid GreenNone - one downstream channel is in use
Blinking GreenNone - scanning for an upstream channel
OffNo upstream channels are in use - Verify all cable connections and try resetting the modem.
StatusOnNone - the modem is online
BlinkingNone - the modem is registering a connection
OffThe modem is offline - Verify all cable connections and try resetting the modem.
EthernetOnNone - a device is connected to the Ethernet port
BlinkingNone - data is being transferred over the Ethernet connection
OffNo device is connected or the device is disabled - Verify all cable connections and try resetting the modem.

Manufacturer Resources

User Guide (PDF)

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