• Shopping Cart
  • Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location
    OR

    Already a Cox Residential customer?

    Looking for Business service? Go to Cox Business

Close Menu
Search Form

Linksys CG7500

Details

     

Modem Information

DOCSIS 3.0 Dual Band AC 1900 WiFi Modem

24x8 channel bonding

To achieve Gigablast or Ultimate Classic speeds, a DOCSIS 3.1 modem is required

Highest Service Level

Ultimate 500
   

Front View

Image of Front of the Linksys CG7500

Click to enlarge.

After the cable modem is successfully registered on the network, the Power, Receive, Send, and Status indicators illuminate continuously to indicate that the cable modem is online and fully operational.
     

Back View

Image of back view of Linksys CG7500

Click to enlarge.

  

The modem includes the following connection ports:

  • POWER - Connects to the power adapter
  • ETH - Provides internet access to a single device. Only one port is active at a time.
  • CABLE - Connects to a coaxial cable
  • USB - Connect devices through the USB port to share data with the modem.
  • Reset - Press the recessed Reset button for at least 10 seconds to do a factory reset of the modem.
     

MAC Address

MAC label for Linksys CG7500

Click to enlarge.

  

The information below is usually found on a sticker located on the bottom of the modem.

  • The S/N is the serial number of the Linksys CG7500.
  • The MAC is the MAC address of the Linksys CG7500.

Troubleshooting

The lights indicate the current status of your device. To troubleshoot any connection problems, use the table below.

Modem Light Status Problem
Power
 		 On Lights up green when the modem router is powered on.
Off No power. Verify power supply connections and electrical outlet. Ensure the outlet is not connected to a switch. Press the Power ON / OFF button on the back of the modem to ensure it is turned on.
Receive Solid Blue Light is solid blue during multichannel bonding.
Solid Green Light is solid green when the modem router is receiving data from the cable network.
Blinking Light blinks green while the modem router is searching for a connection over the cable network.
Send Solid Blue Light is solid blue during multichannel bonding.
Solid Green Light is solid green when the modem router is sending data to the cable network.
Blinking Green Light blinks green while the modem router is searching for a connection over the cable network.
Off No upstream channels are in use. - Verify all cable connections and try resetting the modem.
Status On Lights up green when the modem router has an internet connection.
Blinking Flashes green while the modem router is establishing the internet connection.
Off The modem is Offline. Verify all cable connections and try resetting the modem.
2.4 GHz On Light is solid green when broadcasting 2.4 GHz signal.
Blinking Light blinks when the modem router is actively sending or receiving data over the network.
Off No device is connected or the device is disabled. Verify all cable connections and try resetting the modem.
5 GHz On Light is solid green when broadcasting 5 GHz signal.
Blinking Light blinks when the modem router is actively sending or receiving data over the network
Off No device is connected or the device is disabled. Verify all cable connections and try resetting the modem.
USB On Light is solid green when the modem router is connected to a device through the USB port.
WPS On Light is solid green when a Wi-Fi Protected Setup™ connection is successfully established.
Blinking Light blinks slowly while WPS is setting up a connection, and blinks rapidly if an error occurs.
Off Light is off when WPS is idle.

Manufacturer Resources

For more detailed technical information on the Linksys CG7500, refer to the following.

Search for More Articles

Search Form

Do Not Sell My Personal Information

© 1998 - 2021 Cox Communications, Inc.