Troubleshooting
The lights indicate the current status of your device. To troubleshoot any connection problems, use the table below.
Modem Light | Status | Problem |
---|
Power | On | Lights up green when the modem router is powered on. |
Off | No power. Verify power supply connections and electrical outlet. Ensure the outlet is not connected to a switch. Press the Power ON / OFF button on the back of the modem to ensure it is turned on. |
Receive | Solid Blue | Light is solid blue during multichannel bonding. |
Solid Green | Light is solid green when the modem router is receiving data from the cable network. |
Blinking | Light blinks green while the modem router is searching for a connection over the cable network. |
Send | Solid Blue | Light is solid blue during multichannel bonding. |
Solid Green | Light is solid green when the modem router is sending data to the cable network. |
Blinking Green | Light blinks green while the modem router is searching for a connection over the cable network. |
Off | No upstream channels are in use. - Verify all cable connections and try resetting the modem. |
Status | On | Lights up green when the modem router has an internet connection. |
Blinking | Flashes green while the modem router is establishing the internet connection. |
Off | The modem is Offline. Verify all cable connections and try resetting the modem. |
2.4 GHz | On | Light is solid green when broadcasting 2.4 GHz signal. |
Blinking | Light blinks when the modem router is actively sending or receiving data over the network. |
Off | No device is connected or the device is disabled. Verify all cable connections and try resetting the modem. |
5 GHz | On | Light is solid green when broadcasting 5 GHz signal. |
Blinking | Light blinks when the modem router is actively sending or receiving data over the network |
Off | No device is connected or the device is disabled. Verify all cable connections and try resetting the modem. |
USB | On | Light is solid green when the modem router is connected to a device through the USB port. |
WPS | On | Light is solid green when a Wi-Fi Protected Setup™ connection is successfully established. |
Blinking | Light blinks slowly while WPS is setting up a connection, and blinks rapidly if an error occurs. |
Off | Light is off when WPS is idle. |
Manufacturer Resources
For more detailed technical information on the Linksys CG7500, refer to the following.