The Cox Service Protection Plan
The Cox Service Protection Plan (CSPP) is a comprehensive wire repair, education, and isolation plan offered by Cox.
- The plan may reduce or eliminate the cost of fixing or replacing certain home wiring from the demarcation point to your TVs, high-speed Internet modem, and telephones connected to Cox service. The demarcation point is the wall jack or outlet where the Cox service enters your home.
- The plan also offers consultation with a Cox representative to help identify system components that may be contributing to a problem with a Cox service, regardless of whether the components were provided by Cox or not.