Joohong SL2810

Details


Modem Information Cable Modem DOCSIS 2.0 with speeds of up to 25 Mbps on a wired connection Not compatible with future speed increases Cox recommends a DOCSIS 3.1 modem or gateway What does this mean?DOCSIS 2.0 has a maximum speed of 25 Mbps on the Cox network.	Highest Service Level Starter

Modem Information

Cable Modem

DOCSIS 2.0 with speeds of up to 25 Mbps on a wired connection

Not compatible with future speed increases

Cox recommends a DOCSIS 3.1 modem or gateway

Starter


Front View Click to enlarge.		The Joohong SL2810 is a DOCSIS 2.0 cable modem. After the cable modem successfully registers on the network, the PWR, ACT, and USB or LAN indicators illuminate continuously to indicate that the cable modem is online and fully operational.

Back View Click to enlarge.		The Joohong SL2810 has the following ports available on the back of the modem. PWR - Connects the cable modem to the power adapter USB - Connects to the USB port on your computer LAN - Connects to the Ethernet port on your computer CC - Connects to the cable wall outlet

MAC Address Click to enlarge.		MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

The modem lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.

Modem Light	Status	Problem
PWR	Solid Green	None
PWR	Off	No power - Verify power supply connections and electrical outlet. Also make sure the outlet is not connected to a switch.
ACT	Slow Flashing	Searching for cable connection - Verify all cable connections and try resetting the modem.
	Fast Flashing Modem	Searching for cable connection - If this is a new modem or a replacement modem, you must contact Cox with your MAC address. If there are several MAC addresses on the modem, please use the “CM” MAC address.
	Off	No connection cable - Verify all cable connections and try resetting the modem.
DAT	Flashing Green	None - transferring data
LAN	Solid Green	None - computer detected through an Ethernet connection
LAN	Off	No Ethernet found - Verify Ethernet cable connections, the TCP/IP settings and the NIC. You might need to reinstall the NIC drivers.
USB	Solid Green	None - computer detected through USB connection
USB	Off	No USB found - Verify USB cable connections, the TCP/IP settings and the USB cable. You might need to reinstall the USB drivers.