TCA203 Touchscreens rely on AT&T’s 3G network for cellular backup. Once AT&T no longer provides a 3G network, these touchscreens will not have a cellular backup in case of a broadband outage.
The 4GPA provides a 4G cellular connection for the TCA203 Touchscreens in case broadband goes down. Customers with a TCA203 Touchscreens will need to replace the old power adapter with the 4GPA.
- The 4GPA ONLY works with the TCA203 touchscreen. The TCA301 and TCA400 touchscreens have 4G support and are not impacted by the AT&T 3G network shut down.
- The 4GPA is easy to install and is meant to be a self-installable item. Eligible customers will get the device via drop-shipping.
- See Cox Homelife 4G Power Adapter Instructions (PDF) for further details.
What's in the Box?
The following items are included in the drop-shipped box.
Image | Description |
---|---|
4GPA power adapter | |
T10 Torx tool |
To complete the installation, you will also need a Phillips and a flathead screwdriver.
Complete the following steps to install the 4GPA power adapter to the TCA203 touchscreen.