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IMAP Server Settings

Details

Cox Email is a free service that was included with all Cox High Speed Internet packages. As of August 15, 2019, Cox Email is no longer available to new users.

IMAP servers allow users to view email messages via an email client or application, such as Outlook, Apple Mail, Windows Mail, or others. IMAP offers the following features that POP does not.

  • Support for simultaneous multiple access. New email is available and accessible from any client device at any time.
  • Partial fetch, only the sender and header information is downloaded, which leaves more storage on the device.
  • Two-way communication between client devices and the email server. This increases stability of the server.
  • Messages can be downloaded to the client device, if needed.
  • Actions to a message such as read or replied to, will be seen on any client device accessing the same mailbox.
  • The server can be searched for specific messages based on different criteria. This allows the user to download only the messages they want.

Use the following IMAP server settings information to set up your Cox Email on most devices and email client programs.

Note: Different devices and email clients might name the settings differently or might not offer all of the following settings.
 

Field Value
Your Name Your Name
Email Address youremail@cox.net
User Name The first part of your Cox email address, without @cox.net.

Note: Your user name and password are the same as the ones you use to access your email account at myemail.cox.net.
Password Email account password
Account Type IMAP
Incoming Mail Settings
  • Server name: imap.cox.net
  • Port number 993 with SSL enabled and the authentication box checked, if available
Outgoing Mail Settings
  • Server name: smtp.cox.net
  • Enable SMTP authentication for outgoing email, and then enter your Cox Email address and password
  • Enter one of the following port numbers based on the encryption type
    • If the encryption type is SSL or SSL/TLS, then use 465
    • If the encryption type is TLS or if your device doesn't support encryption, then use 587
Use SSL / TLS

Note: Some devices and email clients combine SSL and TLS into one authentication option of SSL/TLS. If there is no explicit TLS option, then choose the combined option of SSL/TLS, if available.
  • Yes
  • Cox user name and password required

The security encryption version your email client uses is dependent upon your device operating system and email client versions. To ensure you're using TLS 1.0 or higher, Cox recommends that you upgrade your device's operating system and email client to the latest versions available from the manufacturer.

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