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Cox Homelife Support

From arming and disarming your system to setting up your home automation features, Cox Homelife Support helps you with step-by-step solutions and troubleshooting when you need it.



Homelife Support

Learn how to protect, monitor, connect and relax with support for your Homelife service. From troubleshooting common issues to customizing your service to fit your lifestyle, Cox Homelife Support provides the step-by-step solutions you need. 

Or visit our Explore Homelife Learning Center to learn how to optimize and enhance your Homelife experience.

Quick Links

Service Problems

Service Problems?

Service Appointments

Service Appointments

Live Chat

Chat Online

Service Locations

Service Locations

Ask a Question

Ask a Question

Tweet Us

Get Support

Cox Email Notification Regarding Linking Your Account

Notice to Cox Email Users

Homelife Support Videos

Get more out of your Homelife security and automation system by learning alarm system basics, how to use the Mobile app, Touchscreen and online portal, how to self-install devices, and more. 


Understanding the Basics

Using the Subscriber Portal


Using the Touchscreen

Using the Homelife App

Education Center

Get started with new Cox services or learn about features of existing services.

Education Center ❭

In-Home Support

Review and manage upcoming in-home service appointments online

Manage Appointments ❭

Service Status

Check for service outages in your area or reset your Internet/TV boxes online.

Check Service Status ❭