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Cox Homelife Support

From arming and disarming your alarm to managing your portal, Cox Homelife Support helps you with troubleshooting and step-by-step solutions.

 

 

Homelife Support

Learn how to protect, monitor, connect and relax with support for your Homelife service. From troubleshooting common issues to customizing your service to fit your lifestyle, Cox Homelife Support provides the step-by-step solutions you need. 

Or visit our Explore Homelife Learning Center to learn how to optimize and enhance your Homelife experience.

Quick Links


Service Problems

Service Problems?

Service Appointments

Service Appointments

Chat Online

Chat Online

Service Locations

Service Locations

Ask a Question

Ask a Question

Give Us a Call

Give Us a Call

Cox Email Notification Regarding Linking Your Account

Notice to Cox Email Users

Homelife Support Videos

Prepare for your Homelife installation, learn how to maximize your Homelife experience using the Touchscreen Control Panel, mobile app, or online Subscriber Portal. You can also view step-by-step instructions for installing select Homelife automation devices. 

 

Understanding the Basics

Using the Subscriber Portal

 

Using the Touchscreen

Using the Homelife App

Education Center

Get started with new Cox services or learn about features of existing services.

Education Center ❭

In-Home Support

Review and manage upcoming in-home service appointments online

Manage Appointments ❭

Service Status

Check for service outages in your area or reset your Internet/TV boxes online.

Check Service Status ❭