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Forwarding Phone Calls With Cox Connect


Use a smart phone or other mobile device to forward your Cox home phone calls to any number and adjust call waiting.

Important: Be sure to install the Cox Connect app on your device before you begin.

  1. Launch the Cox Connect app.
  2. Sign in with your User ID and Password.
    Note: If you haven't already created a User ID and Password, sign up for one by registering your account. See Cox.com Account Registration and Preferences.
  3. Under the Voice Tools section of the Home screen, tap View Phone Options.
  1. At the top of the screen, tap More.
    Cox Connect Phone, highlighting More
  2. Tap Settings.

Tap Configure Call Forwarding.

  1. Tap to turn ON forwarding.
  2. Enter a new phone number in the Forwarding To field.
  3. Tap Save.

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