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Finding Your IP Address

Solution

Use these steps to find the IP address on the following mobile devices or computers.

Note: Cox does not support all devices and computer operating systems. The following information is for reference only. For specific information about your device, refer to the user's guide or manufacturer's support website.
 

Mobile Devices

Model Steps
Android Phone / Tablet 
  1. From your Home Screen, select Settings.
  2. Select Connections.
  3. Tap WiFi and then tap on the network you are currently connected to.

    Result: A pop-up window displays showing network status, speed, signal strength, security type, and IP address.
Blackberry 
  1. Access your WiFi Options through the Manage Connections icon.

    Note: For some models of Blackberry Phones, the WiFi Connections are accessed through the General Options.
  2. Access the WiFi Diagnostics screen:
    • For Blackberry Device Software 4.6 or later, select WiFi Tools, then choose WiFi Diagnostics.
    • For Blackberry Device Software 4.5 or earlier, select WiFi Diagnostics directly from the WiFi Connections screen.

      Result: Your IP address displays in the network specifics.
iPad 
  1. From the Home Screen, tap the Settings icon.
  2. Select General from the Settings menu.
  3. Choose the Network option from the General sub-menu.
  4. Select the network you are currently connected to from the list in the WiFi Networks sub-menu.
     
    Result
    : The iPad's connection and router information displays. The first item listed is your IP address.
iPhone / iPod Touch 
  1. From the Home Screen, tap the Settings icon on the Springboard.
  2. Tap the WiFi option in the Settings menu.

    Note: You must be connected to the Internet to have an IP address. If you are not connected to the Internet, tap one of the available networks under Choose a Network, and connect to it.
     
  3. Tap the blue arrow icon next to the name of the network you are connected to.

    Result
    : Your IP address is the first item in the list that displays.
Kindle Device 
  1. From the Home Screen, press the Menu button.
  2. Go to the Settings menu.
  3. Use the Kindle's 5-way controller to underline Setting, then press.
     
    Result
    : Multiple pages of personalization settings display allowing you to customize your Kindle experience.
     
  4. Look for, then choose, Device Info to get your Kindle's WiFi MAC address.
Windows Phone 
  1. Go to Start.
  2. Choose Settings.
  3. Select Network Cards.
     
    Result: A list of available network adapters displays.
     
  4. Select the adapter you need to find the IP address for.
     
    Note: In most cases, you will want to choose the Wireless Adapter option.
     
  5. Edit your selection.
     
    Result: Your IP address displays.

Operating Systems

OS Steps
macOS 
  1. Click the small Apple icon in the top-left corner of your desktop.
  2. Scroll down and click on System Preferences.
  3. Click the Network icon.
  4. View your IP address by clicking on any of the network ports.
     
    Result
    : Your IP address displays beneath the Status header in the selected network port information.
Windows 7 
  1. Open the Start Menu by clicking the Start button.
  2. Click All Programs.
  3. Click Accessories.
  4. Click Command Prompt to open a new Command Prompt window.
  5. Enter IPConfig -all at the command prompt where the cursor is flashing, then press Enter.
     
    Result
    : The Windows IP Configuration data displays. Your IP address is the set of numbers listed next to IPv4.
Windows 8 
  1. Click on the Search icon in your Start Menu to open up the search tool.
  2. Enter CMD into the text area, then click on the Search icon again.
     
    Result
    : A new command prompt window displays.
     
  3. Enter IPConfig at the command prompt where the cursor is flashing, then press Enter.
     
    Result
    : Your local IP address displays.
Windows 10 

If the device is connected to the Internet using an Ethernet connection, complete the following.

  1. Go to Settings.
  2. Select Network & Internet.
  3. Select Ethernet.
  4. Scroll down to the Properties section and you will see the IPV4 address information for your device.

If the device is connected to the Internet using WiFi, complete the following.

  1. Go to Settings.
  2. Select Network & Internet.
  3. Select WiFi.
  4. Select Advanced options.
  5. Scroll down to the Properties section and you will see the IPV4 address information for your device. 

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