WiFi modems available from Cox offer a secured network. You will need to know your WiFi name and password to allow other devices to access your In-Home WiFi network. If you have forgotten your WiFi name and password, you may be able to locate that information in the following places.
- The sticker on the bottom of your WiFi Modem or router.
- The Cox Welcome Kit booklet – If a Cox technician performed your installation, it may also be recorded by your installation technician in the “Important Customer Information” section. Once you do locate this information, be sure to record it in your Welcome Kit.
If you changed the standard provided Network Name (SSID) or password provided by Cox with the device, you can locate them by following the steps below.
If you have a My WiFi enabled modem or device, you can use the My WiFi portal on Cox.com to see your Wireless Network Name (SSID) and Password. Refer to Managing Your In-Home Network with My WiFi.