Cox offers the Cox Mobile Protection Plan (CMPP) that provides device insurance, service contract, and support for Cox Mobile devices. The following benefits are included with the CMPP.
- Claims submitted online prior to midnight Central Time receive a next-day replacement, except on Sundays the claim must be submitted prior to 10:00 a.m. CT.
- Unlimited cracked screen repair for eligible devices
- Unlimited battery replacement after the manufacturer's warranty
- 24/7 expert tech support at https://asurion.com/coxmobilesupport
- Unlimited photo and video storage
The Cox Mobile Protection Plan is available once the device is active and provides you with support that covers repairs and replacements. This plan is only available at the time of purchase and cannot be added at a later time. For more information refer to Cox Mobile Protection Plan details.