Extending Your Payment Date Online

Use the following information to extend and commit to a future payment date.

• A transaction is not completed on the scheduled date until you return to add a method of payment.
• The payment must be made by 5:00 pm on the scheduled day to avoid a service interruption.

Note: If you have Cox Mobile, then you are not eligible for future payment dates.

Access your My Account profile and select Billing.

From the Payment & billing options window, click Other payment options.

In the Payment options window, from the Request additional time to pay section, click Extend payment date.

Note: If this option is greyed out, you are not eligible to schedule a future payment. Choose another payment option or contact us.

Review the Terms of Service and complete the following.

1. Click to agree to the Terms of Service.
   
   Important: You must make your payment by 5 pm on the payment extension date to avoid a service interruption. Click the back button in your web browser to make changes to your payment date/amount. All changes are final once you click Submit.
   
   
2. Click Submit.
    
   Result: The payment extension is now scheduled.