Enabling Your Cox Mobile Device for Wifi Calling

WiFi calling is a feature that allows you to make and receive calls over a WiFi network if cellular service is weak or unavailable. WiFi calling doesn't turn on automatically, you need to manually activate it in the settings of your device.

Before enabling WiFi Calling on your device, you must have first set up an Enhanced 911 (e911) address to ensure your location displays automatically to a 911 dispatcher, see Updating Your WiFi-Calling Emergency Address for Enhanced 911 for further information.
 

The Cox Mobile devices and the date it is enabled for WiFi Calling are outlined in the table below.
 

Apple

Perform the following steps to set up WiFi calling on your Apple mobile device.

Locate and tap Settings.

Tap Cellular.

Tap Wi-Fi Calling.

Is the toggle on the right on or off for Wi-Fi Calling on the iPhone?

Enter or confirm all required fields with your address information, then tap Save.

Tap Close when the confirmation screen displays.

Samsung

Complete the following steps to set up WiFi calling on your Samsung mobile device.

Locate and access Settings.

Tap Connections.

Tap Wi-Fi Calling.

Read the Terms and Conditions, then tap the radio button next to Terms And Conditions.

Tap Save.