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Enabling Continuous Video Recording in the Cox Homelife Mobile App

Solution

Enabling Continuous Video Recording (CVR) on your mobile device allows you to activate and view CVR activity on any of your compatible Homelife cameras.

Note: Ensure you have Homelife mobile app version 9.1.1 or later. Check your mobile app settings to see your current mobile app version. You can download and update the Homelife mobile app free from the Apple or Google Play app store.

Follow the steps below to enable your CVR on your mobile device.

1

Sign in to the Homelife mobile app.

2

From the Overview screen, tap the More menu and select Manage Devices.

Image of More screen Manage Devices

3

From the Manage Devices screen, tap the camera you want to enable.

Image of Manage Devices screen with cameras

4

From the Edit Device screen, slide the CVR toggle to the right and tap Done.

Note: After you have completed this step, the camera reboots. Once the reboot completes, the CVR service is activated.

Image of Edit Device screen with CVR Toggle

5

If you have multiple cameras and you want to switch your CVR service to a different camera, disable one camera by sliding the CVR toggle to the left. Enable a new camera by completing all of the above steps.

If you disable CVR on one camera, any CVR recordings you have captured with that camera will be temporarily unavailable until you re-enable CVR on that camera.

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