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Enabling Call Waiting


Complete the following to enable Call Waiting for Cox Digital Telephone.

Note: If you have Cox Voice, then you must use Voice Tools on Cox.com.


Lift the handset and listen for the dial tone.


Select from the following based on your location.

  • If you are located in the following markets use *370.
    • Baton Rouge
    • Macon
    • Gainesville
    • Pensacola
    • Roanoke
  • All other markets, press *37. For rotary phone users, dial 1137.

Listen for three confirmation tones.

Result: Call waiting is now active.

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