• Shopping Cart
  • Contact Us
  • Select a Location
    Select a Location

    Current Location:

    Let us know the location you'd like to browse.

    OR
  • View Cart

Email Me When a Voice Mail Arrives

 

Solution

1
  1. Go to the Phone Tools website: http://phonetools.cox.com.
  2. Enter your User ID and Password, then click Sign In.

    Note: If you haven't already created a User ID and Password, click No Account? Register Now! and enter your account number and PIN, which are located on your bill.
2
  1. Click Settings to expand the menu and ensure that Voice Mail is turned On.
  2. Click Voice Mail to expand the Voice Mail settings menu to ensure the following are turned On.
    • Readable Voice Mail
    • Voice Mail Notification
3

Click Voice Mail Notification to expand the settings menu.

4

Use the following table to manage the preferred destination email address.

If... Then...
Adding a new email address
  1. Click Add.
  2. Enter the newEmail Address.

    Note: You can add up to five email addresses.
Updating an existing email address Click into the specific email address field that you would like to update and enter the updated email address.
5

From the Choose Notification Method drop-down menu, select one of the following options, then click Save.

If you select... The voice mail message is...
Audio Attached to the email in .wav format. To listen to the voice mail, click the .wav file to launch the audio player on your computer.
Transcript Transcribed into readable text sent via email.
Both Attached to the email in a .wav format audio message and transcribed into readable text in the body of the email.

Search for More Articles

 
 

Need Immediate Help? Let's Chat.

Modal Id: content-cox-residential-corporate-pages-modals-support-call