On December 29, 2023, Cox Elite Gamer service will be discontinued to focus on network enhancements and offering faster upload speeds for an even better gaming experience.
Refer to the table below for answers to common questions about this change.
| Inquiry | Additional Information |
|---|---|
| If I'm a current Elite Gamer customer, is there anything I need to do? | No action is required on your part. Elite Gamer service will end automatically on December 29, 2023. |
| What should I expect to see on my bill statement? | Customers paying for additional connections or standalone service will receive a bill credit for the month of December. You will not be billed after the service is discontinued. |
| Can I download and access Elite Gamer on new devices before it is discontinued? | After November 15, 2023, Elite Gamer will no longer be available for download or access on new devices. |
Can I use Elite Gamer on devices in which the software was previously downloaded? | Yes, Elite Gamer will remain available on these devices until service is discontinued on December 29, 2023. Once the service is discontinued, it can be uninstalled from your desktop. |
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