You can download and watch completed recordings from your Cloud DVR service using the Contour App.
Requirements
Before downloading content, you must meet the following service requirements.
- You must have Cox Contour TV service and using one of the following services.
- The IPTV service using one of the following devices.
- The Wireless Contour box, such as the Xi6 or CiOne
- The XiD wired box
- The Panoramic WiFi Gateway
- The QAM service using the XG2 Host box with the cloud DVR service.
- The IPTV service using one of the following devices.
- The Contour App is used on your Apple, Android, or Kindle device.
- You must have a connection to Internet service.
Restrictions
Review the following restrictions.
- You can have up to 50 titles downloaded to a device.
- A title is only available on one device at a time. You must return the program from one device before downloading it to another.
- A title must have completed recording before it can be downloaded to a device.
- Up to five devices can be used to download recordings.
- Downloads must be done while using your Cox in-home Internet.
Perform the following steps to download a recording to a device.