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Disabling Call Waiting

Details

Use these steps to disable call waiting with your telephone.

  1. Lift the handset and listen for the dial tone.
  2. Select from the following based on your locations.
    • If you are located in the following markets use *380.
      • Baton Rouge
      • Macon
      • Gainesville
      • Pensacola
      • Roanoke
    • All other markets use *38. For rotary phone users, dial 1138.
  3. Listen for three confirmation tones.

    Result: Call Waiting is now disabled. Your calls will not be interrupted by the Call Waiting tone. New callers will hear a busy signal until you turn on Call Waiting. Refer to Turning On Call Waiting.

Note: You can also disable call waiting online with Voice Tools. To do so, refer to the About Voice Tools solution in KEY.

Temporarily Disabling Call Waiting

Call Waiting is temporarily disabled for this telephone call only.

  1. Lift the handset and listen for the dial tone.
  2. Press *70. For rotary phone users, dial 1170.
  3. Listen for the confirmation tone.
  4. Dial the telephone number you wish to call.

    Result: Your call will not be interrupted by the Call Waiting tone. Other callers will hear a busy signal.
     
  5. After you hang up, Call Waiting automatically turns on again.

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