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Cox Support Forums First Time Access


The Cox Support Forum is where customers can collaborate with each other to resolve issues they may be experiencing.

All Cox customers are automatically granted access to the Support Forum; however, when you first sign in you must create a profile so other users can identify you. Use the steps below to create your Forum Identity.


In a browser window, go to forums.cox.com.


On the top right-hand side of the page, click Sign In or Register.


Enter your Cox.com User ID and Password, then click Sign In.

Note: If you do not remember your User ID or Password, or experience an issue signing in, see Recover Your Cox User ID or Reset Your Cox Password.

Image of sign in


Once you're signed in, a pop-up window displays. Enter the following information to complete your registration.

  • Username - This name is attached to all your forum posts and replies. For privacy reasons, we discourage you from using your actual name. Enter a nickname or another name you like.
  • Email - You can choose to have Cox Support Forum notify you when a certain activity occurs. These notifications are sent to the email address you enter here. Notifications can be turned off at any time. 

image of username registration

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