All Cox customers are automatically granted access to the Support Forum; however, when you first sign in you must create a profile so other users can identify you. Use the steps below to create your Forum Identity.
The Cox Support Forum is where customers can collaborate with each other to resolve issues they may be experiencing.
All Cox customers are automatically granted access to the Support Forum; however, when you first sign in you must create a profile so other users can identify you. Use the steps below to create your Forum Identity.
In a browser window, go to forums.cox.com.
On the top right-hand side of the page, click Join the Discussion.
Enter your Cox.com User ID and Password, then click Sign In.
Note: If you do not remember your User ID or Password, or experience an issue signing in, see Recover Your Cox User ID or Reset Your Cox Password.
Once you're signed in, enter the following information to create a Forum Identity.
Note: You can also add an avatar at this time to represent your forum identity, but it is not required. For privacy reasons, we discourage you from using an image of yourself.
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