• Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location
    OR

Cox Email Settings

Details


Cox continues to support existing customers with Cox Email; however, we no longer offer the ability for new and existing Cox Internet customers to create new Cox Email accounts.

To access the different settings available within Cox Email, complete the following steps.

1

Access https://myemail.cox.net and sign in with your User Name and Password.

2

From the Cox Email inbox on the upper right-hand side of the toolbar, click the Settings icon.

Image of Settings icon

3

From the pop-up window, complete the following steps.

Image of Settings pop-up window
 

  1. From the Themes section, click to select one of the themes for your inbox.
  2. From the Layout section, click to select one of the following choices for the layout of your inbox.
    • Vertical
    • Horizontal
    • List
  3. From the List options section, click to select one of the following options to display next to each email in the list.
    • Contact pictures
    • Checkboxes
    • Simple
4

From the pop-up window, click All settings.

Image of Settings icon, All Settings
 

5

From the Settings pop-up window, select from the following choices for customization options for Cox Email users.

Image of Email Settings pop-up window
 

To hide or show ads, click the right arrow right arrow or left arrow left arrow on the right side of the window.

Basic Settings 

Refer to the table below for details about Basic Settings.

Note: Some settings require a page reload to take effect.
 

SettingDescription
LanguageChoose your language.
Time zoneSelect your time zone.
Refresh IntervalCustomize how frequently new messages are retrieved from the server.
ThemeCustomize the display.
Default app after sign inSet the default page that opens after signing in to Cox Email.
Automatic opening of notification areaSelect how notifications display.
Change password...Redirects to My Account to change password.

Inbox 

Refer to the table below for details about the Inbox settings.
 

SettingDescriptionOptions
Inbox optionsChoose how these options help you manage your Inbox.
  • Message list options
  • Reading pane
  • Mark as read
  • Undo send
  • Behavior
Compose & ReplySelect options for composing a new email.
  • Default sender address
  • Message format
  • Default text style
    • Font
    • Size
    • Color
  • Undo send - select the amount of time to delay sending
SignaturesAdd a signature to use on all outgoing emails.
  • Click the Add new signature button.
  • From the Add Signature window enter your signature name.
Default font styleSet the default font for how emails display in your Inbox.
  • Font
  • Size
  • Color
DisplayCustomize how your emails will display in the application.
  • Allow HTML-formatted emails
  • Allow pre-loading of externally linked images
  • Display emoticons as graphics in text emails
  • Color quoted lines
  • Show requests for read receipts
  • Change IMAP subscriptions

Vacation Notice

Complete the following steps to create a vacation message to automatically reply to incoming emails.

  1. Create a vacation message.
  2. Select the Start and End dates.
  3. Click the Vacation notice toggle to the On position to activate.

Auto Forward

Complete the following steps to auto-forward your incoming email.

  1. Click the Auto forward toggle to the On position.
  2. Enter the email address to forward incoming emails.
  3. Click to check the box for the following.
    • Keep a copy of the message
    • Process subsequent rules
  4. Click Apply changes.

Filter Rules

To help ensure that incoming emails from certain senders or entire domains do or do not get routed to specific folders, you can create, edit, and delete rules. Verify that all filter conditions and subsequent rule processes are correct and will function as you intend before saving your new or edited filter rules.

Complete the following steps to set up mail filter rules.

  1. In the Settings window, click to select Filter Rules.
  2. In the Mail Filter Rules window, click Add new rule.
  3. From the Create new rule window, complete the following fields.
    • Rule name
    • Conditions, click Add condition and from the drop-down menu select the applicable items.
    • Actions, click Add condition and from the drop-down menu select the applicable items.
  4. Click Save.

Blocked Senders

View the list of email addresses or domains you've blocked to prevent them from sending you emails.

  1. To add a new blocked sender, click Add new address and enter the information.
  2. To remove an address from the blocked list, click Remove selected.

Spam Settings

In your inbox, click Mark as Spam on emails to report it to the Cox dynamic spam filtering system.

Image of Cox Email Spam icons and menu

Marking as spam does not block a sender from emailing you. To learn how to block a sender, see Filter Rules and Blocked Senders.

If you need to notify us that an email is not spam, complete the following steps.

  1. Within the email, click on the More actions icon that resembles three dots.
  2. From the drop-down menu, click Not Spam.

    Result: The email moves to your inbox.

Contacts

You can change the format of how names are displayed in your contact list by completing the following steps.

  1. From the Settings window, click Contacts.
  2. In the Display of names section, click the following options.
    • Language-specific default
    • First name Last name
    • Last name, First Name
  3. In the Link postal addresses with map service section, click the following options.
    • Google Maps
    • Open Street Map
    • No link

Calendar

Refer to the table below for details about Calendar settings.
 

SettingDescriptionOptions
TimeAdjust preferences for calendar time display options.
  • The time scale in minutes
  • Start of working time
  • End of working time
  • Show declined appointments
New appointmentCustomize appointment options.
  • Default reminder
  • Mark all-day appointment as free
Email notificationsCustomize notifications options.
  • Receive notifications for appointment changes
  • Receive notification as appointment creator when participants accept or decline
  • Receive notification as an appointment participant when other participants accept or decline
  • Automatically delete the invitation email after the appointment has been accepted or declined

Search for More Articles