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Cox Certified Cable Modems

Details


Learn about our guidelines for legacy modems and Internet packages, and how to select a new modem or gateway for Cox Internet in Choosing the Right Cable Modem or Gateway.

To achieve full gigabit speed, make sure your equipment is compatible with 2.5Gbps Ethernet or WiFi 6/6e capabilities.

Cox-Provided Modems and Gateways

Gateway and modem rental options from Cox are listed in the table below. Panoramic Wifi from Cox provides access to Smart Wifi features like the Panoramic Wifi app, web portal, advanced security, an upgrade commitment, Pods, and more. All Cox-provided modems and gateways listed below are compatible with Cox Voice.
 

Brand and ModelDescriptionPanoramic WifiHighest Compatible
Internet Package
CommScope TG4482Fiber / XGSPON
Panoramic Wifi6 Gateway
Yes2 Gig with up to 2Gbps upload
DOCSIS 3.1
Panoramic Wifi6 Gateway
Gigablast with up to 35 Mbps upload
Technicolor CGM4331Fiber / XGSPON
Panoramic Wifi6 Gateway
Yes2 Gig with up to 2Gbps upload
DOCSIS 3.1
Panoramic Wifi6 Gateway
Gigablast with up to 35 Mbps upload
Technicolor CGM4141DOCSIS 3.1
Panoramic Wifi5 Gateway
YesGigablast
ARRIS / Surfboard TM3402DOCSIS 3.1
Non-WiFi Internet and Telephone Modem
NoGigablast
ARRIS / Surfboard TG1682DOCSIS 3.0 Panoramic Wifi Gateway
with 24x8 channel bonding
YesUltimate
ARRIS / Surfboard TG2472DOCSIS 3.0 Panoramic Wifi Gateway
with 24x8 channel bonding
NoUltimate

Not all Panoramic Wifi Gateways are compatible with Smart Wifi features.
 

Routers / DOCSIS 3.1 Modems

The following modems and gateways meet our service and performance requirements and are certified for use with all Cox Internet packages, including Multi Gig and Gigablast. To learn more about Cox Internet packages and speeds, visit www.cox.com/aboutus/policies/speeds-and-data-plans.html.
 

Only modems and gateways purchased or rented directly from Cox are supported by Cox Customer Support. If you obtain your modem or gateway from a non-Cox vendor and we’ve confirmed that your Cox Internet service is functioning properly, you’ll be responsible for troubleshooting device-related issues using the manufacturer’s user manual or support. You may subscribe to Cox Complete Care to receive support for your non-Cox modem or gateway and connected devices.

2Gbps Capable Retail Routers

Router Brand
and Model
Description / WiFiWAN InterfaceLAN InterfaceIntegrated WiFi
Netgear Orbi RBK963WiFi6e mesh system10Gbps2.5GbpsYes
Asus ET12WiFi6e mesh system2.5Gbps2.5GbpsYes
Asus GT-AXE16000WiFi6e router10Gbps10GbpsYes
Asus GT-AX6000WiFi6 router2.5Gbps2.5GbpsYes


Hardware and client requirements for 2Gbps service.

  • WiFi Router with at least 2.5Gbps Ethernet WAN interface
  • WiFi Router with at least 2.5Gbps Ethernet LAN interface
  • PC / MAC with at least 2.5Gbps Ethernet adapter

DOCSIS 3.1 Modems

Brand and ModelIntegrated WiFiHighest Compatible
Internet Package
ARRIS / Surfboard CM8200NoGigablast
ARRIS / Surfboard G34YesGigablast
ARRIS / Surfboard G36YesGigablast capable of up to 1Gbps
ARRIS / Surfboard S33NoGigablast capable of up to 1Gbps
ARRIS / Surfboard SB8200NoGigablast
ARRIS / Surfboard SBG8300YesGigablast
Hitron CODANoGigablast
Motorola MB8600NoGigablast
Motorola MB8611NoGigablast capable of up to 1Gbps
Motorola MG8702YesGigablast
Motorola MG8725YesGigablast capable of up to 1Gbps
Netgear C7800YesGigablast
Netgear CAX30YesGigablast
Netgear CAX80YesGigablast capable of up to 1Gbps
Netgear CBR750YesGigablast
Netgear CM1000NoGigablast
Netgear CM1000v2NoGigablast
Netgear CM1100NoGigablast
Netgear CM1200NoGigablast
Netgear CM2000NoGigablast
Netgear CM2500NoGigablast
Netgear CM3000NoGigablast capable of up to 1Gbps

DOCSIS 3.0 Modems

The DOCSIS 3.0 modems and gateways below are certified for use with various Cox Internet packages as noted in the following table.

  • Combination Internet and Telephone modems purchased or received in new or used condition from third-party retailers are not certified for use with the Cox network.
  • If you did not purchase your modem new from a third-party retailer but instead purchased or received it in used condition, then it is possible the modem cannot be used with your Cox Internet service. Contact us to determine if the modem can be activated on your account.
  • The Highest Compatible Internet Package outlined in the table below is based on a wired connection.
Brand and ModelChannelsHighest Compatible
Internet Package
Integrated WiFi
ARRIS / Surfboard DG2460

Only Arris DG2460 modems issued by Cox are compatible with the Cox network.

24x8UltimateYes
ARRIS / Surfboard SB6183

If you're using this modem and it was provided by Cox, then contact us to discuss upgrade options.

16x4PreferredNo
ARRIS / Surfboard SB619032x8UltimateNo
ARRIS / Surfboard SBG1016x4PreferredYes
ARRIS / Surfboard SBG690016x4PreferredYes
ARRIS / Surfboard SBG695016x4PreferredYes
ARRIS / Surfboard SBG7400AC224x8UltimateYes
ARRIS / Surfboard SBG758032x8UltimateYes
ARRIS / Surfboard SBG7600AC232x8UltimateYes
Asus CM1616x4PreferredNo
Asus CM3232x8UltimateYes
Linksys CG750024x8UltimateYes
Linksys CM301616x4PreferredNo
Linksys CM302424x8UltimateNo
Motorola MB742016x4PreferredNo
Motorola MB762124x8UltimateNo
Motorola MG754016x4PreferredYes
Motorola MG755016x4PreferredYes
Motorola MG770024x8UltimateYes
Netgear C623016x4PreferredYes
Netgear C625016x4PreferredYes
Netgear C630016x4PreferredYes
Netgear C6300v216x4PreferredYes
Netgear C690024x8UltimateYes
Netgear C700024x8UltimateYes
Netgear C7000v224x8UltimateYes
Netgear C750024x8UltimateYes
Netgear CBR4032x8UltimateYes
Netgear CM50016x4PreferredNo
Netgear CM60024x8UltimateNo
Netgear CM70032x8UltimateNo
SMC D3CM160416x4PreferredNo
TP-LINK TC-762016x4PreferredNo
TP-LINK TC-765024x8UltimateNo
TP-LINK CR50016x4PreferredYes
TP-LINK CR70016x4PreferredYes
TP-LINK CR190024x8UltimateYes
Zoom 537016x4PreferredNo


Note: For network efficiency, Ultimate customers with D3.0 modems or gateways with 24x8 or 32x8 channel bonding receive up to a maximum wired download speed of 500 Mbps. Ultimate Classic customers with D3.1 modems or gateways receive up to a maximum wired download speed of 300 Mbps. Visit www.cox.com/aboutus/policies/speeds-and-data-plans.html to learn more.

Speed Limited DOCSIS 3.0 Modems

The DOCSIS 3.0 modems and gateways below with 8x4 channel bonding are certified for use with the Cox Internet packages noted in the following table.
 

Brand and ModelChannelsHighest Compatible
Internet Package
Integrated WiFi
ARRIS / Surfboard SB61418x4EssentialNo
ARRIS / Surfboard SB6180

If you're using this modem and it was provided by Cox, then contact us to discuss upgrade options.

8x4EssentialNo
ARRIS / Surfboard SB6182

If you're using this modem and it was provided by Cox, then contact us to discuss upgrade options.

8x4EssentialNo
ARRIS / Surfboard SBG64008x4EssentialYes
ARRIS / Surfboard SBG65808x4EssentialYes
ARRIS / Surfboard SBG67008x4EssentialYes
ARRIS / Surfboard SBG67828x4EssentialYes
Cisco DPC30088x4EssentialNo
Cisco DPC3010

If you're using this modem and it was provided by Cox, then contact us to discuss upgrade options.

8x4EssentialNo
Cisco DPC3825

If you're using this modem and it was provided by Cox, then contact us to discuss upgrade options.

8x4EssentialNo
Cisco DPQ3212

If you're using this Cox-provided modem, then contact us to discuss upgrade options.

8x4Essential
Compatible with Cox Voice
No
Cisco DPQ3925

If you're using this Cox-provided modem, then contact us to discuss upgrade options.

8x4Essential
Compatible with Cox Voice
Yes
DLink DCM3018x4EssentialNo
Hitron-Zyxel CDA303608x4EssentialNo
Linksys CM30088x4EssentialNo
Motorola MB72208x4EssentialNo
Motorola MG73108x4EssentialYes
Motorola MG73158x4EssentialYes
Netgear C30008x4EssentialYes
Netgear C3000v28x4EssentialYes
Netgear C37008x4EssentialYes
Netgear C3700v28x4EssentialYes
Netgear C62208x4EssentialYes
Netgear C6300BD

If you're using this modem and it was provided by Cox, then contact us to discuss upgrade options.

8x4EssentialYes
Netgear CG3000D

If you're using this modem and it was provided by Cox, then contact us to discuss upgrade options.

8x4EssentialYes
Netgear CG3000Dv2

If you're using this modem and it was provided by Cox, then contact us to discuss upgrade options.

8x4EssentialYes
Netgear CG4500BD

If you're using this modem and it was provided by Cox, then contact us to discuss upgrade options.

8x4EssentialYes
Netgear CM4008x4EssentialNo
TP-LINK TC-76108x4EssentialNo
TP-LINK TC-W79608x4EssentialYes
Ubee DDW365

If you're using this modem and it was provided by Cox, then contact us to discuss upgrade options.

8x4EssentialYes
Ubee DDW366

If you're using this modem and it was provided by Cox, then contact us to discuss upgrade options.

8x4EssentialYes
Ubee DVW326

If you're using this Cox-provided modem, then contact us to discuss upgrade options.

8x4Essential
Compatible with Cox Voice
Yes
Zoom 5341J8x4EssentialNo
Zoom 53458x4EssentialNo
Zoom 53508x4EssentialYes
Zoom 53528x4EssentialYes
Zoom 53548x4EssentialYes
Zoom 53608x4EssentialNo
Zoom 53638x4EssentialYes

Ready to set up your modem or gateway? Visit www.cox.com/activate or contact us.
 

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