Cox Certified Cable Modems

Cox-Provided Modems and Gateways

Gateway and modem rental options from Cox are listed in the table below. Panoramic Wifi from Cox provides access to Smart Wifi features like the Panoramic Wifi app, web portal, advanced security, an upgrade commitment, Pods, and more. All Cox-provided modems and gateways listed below are compatible with Cox Voice.
 

Not all Panoramic Wifi Gateways are compatible with Smart Wifi features.
 

Routers / DOCSIS 3.1 Modems

The following modems and gateways meet our service and performance requirements and are certified for use with all Cox Internet packages, including Multi-Gig and Go Super Fast (1 Gig).

Note: Compatible DOCSIS 3.1 modems on Go Even Faster (500 Mbps) receive up to 50 Mbps upload.

To learn more about Cox Internet packages and speeds, visit www.cox.com/aboutus/policies/speeds-and-data-plans.html.
 

Only modems and gateways purchased or rented directly from Cox are supported by Cox Customer Support. Obtain your modem or gateway from a non-Cox vendor, and we’ve confirmed that your Cox Internet service is functioning correctly. You’ll troubleshoot device-related issues using the manufacturer’s user manual or support. You may subscribe to Cox Complete Care to receive support for your non-Cox modem or gateway and connected devices.

2Gbps Capable Retail Routers

Hardware and client requirements for 2Gbps service.

• WiFi Router with at least 2.5Gbps Ethernet WAN interface
• WiFi Router with at least 2.5Gbps Ethernet LAN interface
• PC / MAC with at least 2.5Gbps Ethernet adapter

2 Gig or Lower Compatible DOCSIS 3.1 Modems

Refer to the following table for compatible Go Beyond Fast (2 Gig) modems or lower Cox Internet tiers.
 

1 Gig or Lower Compatible DOCSIS 3.1 Modems

Refer to the following table for compatible Go Super Fast (1 Gig) modems or lower Cox Internet tiers.

Note: Upload speed of compatible DOCSIS 3.1 modems may vary based on your network's capacity and your geographical location.
 

500 Mbps or Lower Compatible DOCSIS 3.0 Modems

Refer to the following table for compatible Go Even Faster (500 Mbps) modems or lower Cox Internet tiers.

Note: Compatible DOCSIS 3.0 modems on Go Even Faster (500 Mbps) receive up to 10 Mbps upload.

 

250 Mbps or Lower Compatible DOCSIS 3.0 Modems

Refer to the following table for compatible Go Faster (250 Mbps) modems or lower Cox Internet tiers.
 

DOCSIS 3.0 Modems

The DOCSIS 3.0 modems and gateways below are certified for use with various Cox Internet packages, as noted in the following table.

• Combination Internet and Telephone modems purchased or received in new or used condition from third-party retailers are not certified for use with the Cox network.
• If you did not purchase your modem new from a third-party retailer but instead purchased or received it in used condition, then it is possible the modem cannot be used with your Cox Internet service. Contact us to determine if the modem can be activated on your account.
• The Highest Compatible Internet Package outlined in the table below is based on a wired connection.

Speed Limited DOCSIS 3.0 Modems

Refer to the following table for compatible Go Fast (100 Mbps) modems or lower Cox Internet tiers.
 

Ready to set up your modem or gateway? Visit www.cox.com/activate or contact us.