Cox Certified Cable Modems

To achieve full gigabit speed, make sure your equipment is compatible to 2.5 Gbps or WiFi 6 capabilities.

Cox-Provided Modems and Gateways

Gateway and modem rental options from Cox are listed in the table below. Panoramic Wifi from Cox provides access to Smart Wifi features like the Panoramic Wifi app, web portal, advanced security, an upgrade commitment, Pods, and more. All Cox-provided modems and gateways listed below are compatible with Cox Voice.
 

Brand and Model	Description	Smart Wifi	Highest Compatible Internet Package
Technicolor CGM4141	DOCSIS 3.1 Panoramic Wifi Gateway	Yes	Gigablast
Technicolor CGM4331	DOCSIS 3.1 Panoramic Wifi Gateway	Yes	Gigablast capable of >1Gbps
ARRIS / Surfboard TM3402	DOCSIS 3.1 Non-WiFi Internet and Telephone Modem	No	Gigablast
ARRIS / Surfboard TG1682	DOCSIS 3.0 Panoramic Wifi Gateway with 24x8 channel bonding	Yes	Ultimate 500
ARRIS / Surfboard TG2472	DOCSIS 3.0 Panoramic Wifi Gateway with 24x8 channel bonding	No	Ultimate 500

Not all Panoramic Wifi Gateways are compatible with Smart Wifi features.
 

DOCSIS 3.1 Modems

The following modems and gateways meet our service and performance requirements and are certified for use with all Cox Internet packages, including Gigablast, Ultimate 500, and Ultimate Classic. To learn more about Cox Internet packages and speeds, visit www.cox.com/aboutus/policies/speeds-and-data-plans.html.
 

Only modems and gateways purchased or rented directly from Cox are supported by Cox Customer Support. If you obtain your modem or gateway from a non-Cox vendor and we’ve confirmed that your Cox Internet service is functioning properly, you’ll be responsible for troubleshooting device-related issues using the manufacturer’s user manual or support. You may subscribe to Cox Complete Care to receive support for your non-Cox modem or gateway and connected devices.
 

Brand and Model	Integrated WiFi	Highest Compatible Internet Package
ARRIS / Surfboard CM8200	No	Gigablast
ARRIS / Surfboard G34	Yes	Gigablast
ARRIS / Surfboard G36	Yes	Gigablast capable of >1Gbps
ARRIS / Surfboard S33	No	Gigablast
ARRIS / Surfboard SB8200	No	Gigablast
ARRIS / Surfboard SBG8300	Yes	Gigablast
Motorola MB8600	No	Gigablast
Motorola MB8611	No	Gigablast
Motorola MG8702	Yes	Gigablast
Netgear C7800	Yes	Gigablast
Netgear CAX30	Yes	Gigablast
Netgear CAX80	Yes	Gigablast capable of >1Gbps
Netgear CBR750	Yes	Gigablast
Netgear CM1000	No	Gigablast
Netgear CM1000v2	No	Gigablast
Netgear CM1100	No	Gigablast
Netgear CM1200	No	Gigablast
Netgear CM2000	No	Gigablast

DOCSIS 3.0 Modems

The DOCSIS 3.0 modems and gateways below are certified for use with various Cox Internet packages as noted in the following table.

• Combination Internet and Telephone modems purchased or received in new or used condition from third-party retailers are not certified for use with the Cox network.
• If you did not purchase your modem new from a third-party retailer but instead purchased or received it in used condition, then it is possible the modem cannot be used with your Cox Internet service. Contact us to determine if the modem can be activated on your account.
• The Highest Compatible Internet Package outlined in the table below is based on a wired connection.

Brand and Model	Channels	Highest Compatible Internet Package	Integrated WiFi
ARRIS / Surfboard DG2460 Only Arris DG2460 modems issued by Cox are compatible with the Cox network.	24x8	Ultimate 500	Yes
ARRIS / Surfboard SB6141	8x4	Preferred 150	No
ARRIS / Surfboard SB6180 If you're using this modem and it was provided by Cox, then contact us to discuss upgrade options.	8x4	Preferred 150	No
ARRIS / Surfboard SB6182 If you're using this modem and it was provided by Cox, then contact us to discuss upgrade options.	8x4	Preferred 150	No
ARRIS / Surfboard SB6183 If you're using this modem and it was provided by Cox, then contact us to discuss upgrade options.	16x4	Preferred 150	No
ARRIS / Surfboard SB6190	32x8	Ultimate 500	No
ARRIS / Surfboard SBG10	16x4	Preferred 150	Yes
ARRIS / Surfboard SBG6400	8x4	Preferred 150	Yes
ARRIS / Surfboard SBG6580	8x4	Preferred 150	Yes
ARRIS / Surfboard SBG6700	8x4	Preferred 150	Yes
ARRIS / Surfboard SBG6782	8x4	Preferred 150	Yes
ARRIS / Surfboard SBG6900	16x4	Preferred 150	Yes
ARRIS / Surfboard SBG6950	16x4	Preferred 150	Yes
ARRIS / Surfboard SBG7400AC2	24x8	Ultimate 500	Yes
ARRIS / Surfboard SBG7580	32x8	Ultimate 500	Yes
ARRIS / Surfboard SBG7600AC2	32x8	Ultimate 500	Yes
Asus CM16	16x4	Preferred 150	No
Asus CM32	32x8	Ultimate 500	Yes
Cisco DPC3008	8x4	Preferred 150	No
Cisco DPC3010 If you're using this modem and it was provided by Cox, then contact us to discuss upgrade options.	8x4	Preferred 150	No
Cisco DPC3825 If you're using this modem and it was provided by Cox, then contact us to discuss upgrade options.	8x4	Preferred 150	No
Cisco DPQ3212 If you're using this Cox-provided modem, then contact us to discuss upgrade options.	8x4	Preferred 150 Compatible with Cox Voice	No
Cisco DPQ3925 If you're using this Cox-provided modem, then contact us to discuss upgrade options.	8x4	Preferred 150 Compatible with Cox Voice	Yes
DLink DCM301	8x4	Preferred 150	No
Hitron-Zyxel CDA30360	8x4	Preferred 150	No
Linksys CG7500	24x8	Ultimate 500	Yes
Linksys CM3008	8x4	Preferred 150	No
Linksys CM3016	16x4	Preferred 150	No
Linksys CM3024	24x8	Ultimate 500	No
Motorola MB7220	8x4	Preferred 150	No
Motorola MB7420	16x4	Preferred 150	No
Motorola MB7621	24x8	Ultimate 500	No
Motorola MG7310	8x4	Preferred 150	Yes
Motorola MG7315	8x4	Preferred 150	Yes
Motorola MG7540	16x4	Preferred 150	Yes
Motorola MG7550	16x4	Preferred 150	Yes
Motorola MG7700	24x8	Ultimate 500	Yes
Netgear C3000	8x4	Preferred 150	Yes
Netgear C3000v2	8x4	Preferred 150	Yes
Netgear C3700	8x4	Preferred 150	Yes
Netgear C3700v2	8x4	Preferred 150	Yes
Netgear C6220	8x4	Preferred 150	Yes
Netgear C6230	16x4	Preferred 150	Yes
Netgear C6250	16x4	Preferred 150	Yes
Netgear C6300	16x4	Preferred 150	Yes
Netgear C6300BD If you're using this modem and it was provided by Cox, then contact us to discuss upgrade options.	8x4	Preferred 150	Yes
Netgear C6300v2	16x4	Preferred 150	Yes
Netgear C6900	24x8	Ultimate 500	Yes
Netgear C7000	24x8	Ultimate 500	Yes
Netgear C7000v2	24x8	Ultimate 500	Yes
Netgear C7500	24x8	Ultimate 500	Yes
Netgear CBR40	32x8	Ultimate 500	Yes
Netgear CG3000D If you're using this modem and it was provided by Cox, then contact us to discuss upgrade options.	8x4	Preferred 150	Yes
Netgear CG3000Dv2 If you're using this modem and it was provided by Cox, then contact us to discuss upgrade options.	8x4	Preferred 150	Yes
Netgear CG4500BD If you're using this modem and it was provided by Cox, then contact us to discuss upgrade options.	8x4	Preferred 150	Yes
Netgear CM400	8x4	Preferred 150	No
Netgear CM500	16x4	Preferred 150	No
Netgear CM600	24x8	Ultimate 500	No
Netgear CM700	32x8	Ultimate 500	No
SMC D3CM1604	16x4	Preferred 150	No
TP-LINK TC-7610	8x4	Preferred 150	No
TP-LINK TC-7620	16x4	Preferred 150	No
TP-LINK TC-7650	24x8	Ultimate 500	No
TP-LINK TC-W7960	8x4	Preferred 150	Yes
TP-LINK CR500	16x4	Preferred 150	Yes
TP-LINK CR700	16x4	Preferred 150	Yes
TP-LINK CR1900	24x8	Ultimate 500	Yes
Ubee DDW365 If you're using this modem and it was provided by Cox, then contact us to discuss upgrade options.	8x4	Preferred 150	Yes
Ubee DDW366 If you're using this modem and it was provided by Cox, then contact us to discuss upgrade options.	8x4	Preferred 150	Yes
Ubee DVW326 If you're using this Cox-provided modem, then contact us to discuss upgrade options.	8x4	Preferred 150 Compatible with Cox Voice	Yes
Zoom 5341J	8x4	Preferred 150	No
Zoom 5345	8x4	Preferred 150	No
Zoom 5350	8x4	Preferred 150	Yes
Zoom 5352	8x4	Preferred 150	Yes
Zoom 5354	8x4	Preferred 150	Yes
Zoom 5360	8x4	Preferred 150	No
Zoom 5363	8x4	Preferred 150	Yes
Zoom 5370	16x4	Preferred 150	No

Ready to set up your modem or gateway? Visit www.cox.com/activate or contact us.
 

For network efficiency, Ultimate 500 customers with D3.0 modems or gateways with 24x8 or 32x8 channel bonding receive up to a maximum wired download speed of 500 Mbps. Ultimate Classic customers with D3.1 modems or gateways receive up to a maximum wired download speed of 300 Mbps. Visit www.cox.com/aboutus/policies/speeds-and-data-plans.html to learn more.