Certifying Devices for the Cox Network
The DOCSIS 3.0 and 3.1 devices listed below meet our service and performance requirements and are certified for use with all Cox High Speed Internet packages.
- Speeds are not guaranteed and may vary based on individual circumstances.
- Cox does not promote or endorse any particular device or manufacturer for your use.
- internet and Telephone modems purchased in third-party retail are not certified for use with the Cox network.
- Review the modem manufacturer’s specifications to choose a device based on your individual needs.
DOCSIS 3.0
DOCSIS 3.0 8x4 or higher devices are required for all new Cox High Speed Internet customers. Current Cox customers should ensure they have a minimum of a DOCSIS 3.0 device in order to consistently receive optimal speeds.
- Ultimate Classic customers are required to have a minimum of a DOCSIS 3.0 device with a minimum of 16x4 or higher channel bonding to achieve package speeds.
- Ultimate Classic customers should upgrade to a DOCSIS 3.1 device.
DOCSIS 3.1
DOCSIS 3.1 devices listed below are certified for use with all Cox High Speed Internet package speeds.
- Gigablast and Ultimate customers are required to have a DOCSIS 3.1 device.
- Cox-certified DOCSIS 3.1 devices are backward-compatible with DOCSIS 3.0 technology.
- DOCSIS 3.1 service may not be available in all areas.
Special Recommendations for WiFi
- If your primary internet usage will be via wireless devices such as laptops, tablets, and mobile devices, then Cox recommends a dual band 802.11-AC WiFi modem. Dual band 802.11-AC WiFi modems provides the best in-home WiFi experience.
- To learn more about WiFi, visit www.cox.com/wifisupport.
The Highest Compatible Package outlined in the table below is based on a wired connection.
Brand and Model | Channels | Highest Compatible Package | Dual Band 802.11AC WiFi Or Higher |
ARRIS / Surfboard CM8200 | DOCSIS 3.1 32x8 | Gigablast | No |
ARRIS / Surfboard DG2460 | 24x8 | Ultimate Classic | Yes |
ARRIS / Surfboard S33 | DOCSIS 3.1 32x8 | Gigablast | No |
ARRIS / Surfboard SB6141 | 8x4 | Preferred 150 | No |
ARRIS / Surfboard SB6180 | 8x4 | Preferred 150 | No |
ARRIS / Surfboard SB6182 | 8x4 | Preferred 150 | No |
ARRIS / Surfboard SB6183 | 16x4 | Ultimate Classic | No |
ARRIS / Surfboard SB6190 | 32x8 | Ultimate Classic | No |
ARRIS / Surfboard SB8200 | DOCSIS 3.1 32x8 | Gigablast | No |
ARRIS / Surfboard SBG10 | 16x4 | Ultimate Classic | Yes |
ARRIS / Surfboard SBG6400 | 8x4 | Preferred 150 | No |
ARRIS / Surfboard SBG6580 | 8x4 | Preferred 150 | Yes |
ARRIS / Surfboard SBG6700 | 8x4 | Preferred 150 | Yes |
ARRIS / Surfboard SBG6782 | 8x4 | Preferred 150 | Yes |
ARRIS / Surfboard SBG6900 | 16x4 | Ultimate Classic | Yes |
ARRIS / Surfboard SBG6950 | 16x4 | Ultimate Classic | Yes |
ARRIS / Surfboard SBG7400AC2 | 24x8 | Ultimate Classic | Yes |
ARRIS / Surfboard SBG7580 | 32x8 | Ultimate Classic | Yes |
ARRIS / Surfboard SBG7600AC2 | 32x8 | Ultimate Classic | Yes |
ARRIS / Surfboard SBG8300 | DOCSIS 3.1 32x8 | Gigablast | Yes |
ARRIS / Surfboard TG1682 | 24x8 | Ultimate Classic
This device is Cox Voice compatible. | Yes |
ARRIS / Surfboard TG2472 | 24x8 | Ultimate Classic
This device is Cox Voice compatible. | Yes |
ARRIS / Surfboard TM3402 | DOCSIS 3.1 32x8 | Gigablast
This device is Cox Voice compatible. | No |
Asus CM16 | 16x4 | Ultimate Classic | No |
Asus CM32 | 32x8 | Ultimate Classic | Yes |
Cisco DPC3008 | 8x4 | Preferred 150 | No |
Cisco DPC3010 | 8x4 | Preferred 150 | No |
Cisco DPC3825 | 8x4 | Preferred 150 | No |
Cisco DPQ3212 | 8x4 | Preferred 150
This device is Cox Voice compatible. | No |
Cisco DPQ3925 | 8x4 | Preferred 150
This device is Cox Voice compatible. | No |
DLink DCM301 | 8x4 | Preferred 150 | No |
Hitron-Zyxel CDA30360 | 8x4 | Preferred 150 | No |
Linksys CG7500 | 24x8 | Ultimate Classic | Yes |
Linksys CM3008 | 8x4 | Preferred 150 | No |
Linksys CM3016 | 16x4 | Ultimate Classic | No |
Linksys CM3024 | 24x8 | Ultimate Classic | No |
Motorola MB7220 | 8x4 | Preferred 150 | No |
Motorola MB7420 | 16x4 | Ultimate Classic | No |
Motorola MB7621 | 24x8 | Ultimate Classic | No |
Motorola MB8600 | DOCSIS 3.1 32x8 | Gigablast | No |
Motorola MB8611 | DOCSIS 3.1 32x8 | Gigablast | No |
Motorola MG7310 | 8x4 | Preferred 150 | No |
Motorola MG7315 | 8x4 | Preferred 150 | No |
Motorola MG7540 | 16x4 | Ultimate Classic | Yes |
Motorola MG7550 | 16x4 | Ultimate Classic | Yes |
Motorola MG7700 | 24x8 | Ultimate Classic | Yes |
Motorola MG8702 | DOCSIS 3.1 32x8 | Gigablast | Yes |
Netgear C3000 | 8x4 | Preferred 150 | No |
Netgear C3000v2 | 8x4 | Preferred 150 | No |
Netgear C3700 | 8x4 | Preferred 150 | No |
Netgear C3700v2 | 8x4 | Preferred 150 | No |
Netgear C6220 | 8x4 | Preferred 150 | Yes |
Netgear C6230 | 16x4 | Ultimate Classic | Yes |
Netgear C6250 | 16x4 | Ultimate Classic | Yes |
Netgear C6300 | 16x4 | Ultimate Classic | Yes |
Netgear C6300BD | 8x4 | Preferred 150 | Yes |
Netgear C6300v2 | 16x4 | Ultimate Classic | Yes |
Netgear C6900 | 24x8 | Ultimate Classic | Yes |
Netgear C7000 | 24x8 | Ultimate Classic | Yes |
Netgear C7000v2 | 24x8 | Ultimate Classic | Yes |
Netgear C7500 | 24x8 | Ultimate Classic | Yes |
Netgear C7800 | DOCSIS 3.1 32x8 | Gigablast | Yes |
Netgear CAX30 | DOCSIS 3.1 32x8 | Gigablast | Yes |
Netgear CAX80 | DOCSIS 3.1 32x8 | Gigablast | Yes |
Netgear CBK40 | 32x8 | Ultimate Classic | Yes |
Netgear CBR750 | DOCSIS 3.1 32x8 | Gigablast | Yes |
Netgear CG3000D | 8x4 | Preferred 150 | No |
Netgear CG3000Dv2 | 8x4 | Preferred 150 | No |
Netgear CG4500BD | 8x4 | Preferred 150 | No |
Netgear CM400 | 8x4 | Preferred 150 | No |
Netgear CM500 | 16x4 | Ultimate Classic | No |
Netgear CM600 | 24x8 | Ultimate Classic | No |
Netgear CM700 | 32x8 | Ultimate Classic | No |
Netgear CM1000 | DOCSIS 3.1 32x8 | Gigablast | No |
Netgear CM1000v2 | DOCSIS 3.1 32x8 | Gigablast | No |
Netgear CM1100 | DOCSIS 3.1 32x8 | Gigablast | No |
Netgear CM1200 | DOCSIS 3.1 32x8 | Gigablast | No |
Netgear CM2000 | DOCSIS 3.1 32x8 | Gigablast | No |
SMC D3CM1604 | 16x4 | Ultimate Classic | No |
Technicolor CGM4141 | DOCSIS 3.1 32x8 | Gigablast | Yes |
TP-LINK TC-7610 | 8x4 | Preferred 150 | No |
TP-LINK TC-7620 | 16x4 | Ultimate Classic | No |
TP-LINK TC-7650 | 24x8 | Ultimate Classic | No |
TP-LINK TC-W7960 | 8x4 | Preferred 150 | No |
TP-LINK CR500 | 16x4 | Ultimate Classic | Yes |
TP-LINK CR700 | 16x4 | Ultimate Classic | Yes |
TP-LINK CR1900 | 24x8 | Ultimate Classic | Yes |
Ubee DDW365 | 8x4 | Preferred 150 | No |
Ubee DDW366 | 8x4 | Preferred 150 | No |
Ubee DVW326 | 8x4 | Preferred 150
This device is Cox Voice compatible. | No |
Zoom 5341J | 8x4 | Preferred 150 | No |
Zoom 5345 | 8x4 | Preferred 150 | No |
Zoom 5350 | 8x4 | Preferred 150 | No |
Zoom 5352 | 8x4 | Preferred 150 | No |
Zoom 5354 | 8x4 | Preferred 150 | No |
Zoom 5360 | 8x4 | Preferred 150 | No |
Zoom 5363 | 8x4 | Preferred 150 | Yes |
Zoom 5370 | 16x4 | Ultimate Classic | No |