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Contour Wireless CiOne Receiver



Receiver Capabilities

HD Capable

4K Compatible

RF Remote Capable

Supports a buffer of up to 25-minutes to allow pause, rewind, and fast forward of live TV.

Not compatible with external hard drive

Guide Version

Contour or Contour Stream Player


  • Ensure the TV has the most recent firmware to ensure 4K capability. Refer to the TV manufacturer to verify the firmware and upgrade as needed if 4K content is not functioning correctly.
  • Like with any other Cox receiver, using content or apps identified as Internet in the guide count toward data usage. Linear content, commonly referred to as live channels or non-subscription On Demand, does not count toward data usage. See Understanding Data Usage for more information.

Installation Process

Use the guide below for instructions on how to connect this receiver to a TV.

The Panoramic Wifi Gateway must be installed and the internet working prior to connecting the receiver.

Contour Wireless CiOne Receiver Connection Guide (PNG)

Top View

As pictured above, the top view shows the Cox logo on the top of the device. The table below describes the LED power indicator status on the receiver.

LED State Definition
No light The receiver is OFF or in power save mode.
Slow blink The receiver may be booting but no failure exists.
Double blink Warehouse Only:
Code download or receiver update but no failure.
Rapid blink An error has occurred.
Solid ON The receiver is ON and in normal operation.

Back View

Arris Xi6 MoCA and IP HD receiver back panel diagram showing ethernet port, HDMI ports, and power.

From left to right, review the table below for a description of the connection ports.

Color Symbol Description Active
Yellow Box Three dots in a triangle Ethernet Port Yes
Blue Outline HD to TV HDMI Out Yes
Yellow Circle None Power Connection Yes

Bottom View

The following is located on the bottom of the device.

  • Product Serial Number
  • Device Mac
  • Model Number


  • Height: 0.82"
  • Width: 4.26"
  • Depth: 4.19"

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