Contour App Minimum Requirements and Supported Devices

You need the following to access the Contour app.

• Cox user ID and password
• Subscribe to any level of Contour TV service
• An internet connection
  • When inside your home, your subscription to any level of residential Cox Internet gives you access to all of your subscribed channels.
    
    Note: Without Cox Internet service at home, the app defaults to showing you the Contour App Out of Home Channels only.
     
  • When outside your home, connect to any internet connection to view the Contour App Out of Home Channels.

Restrictions

The following restrictions apply to the number of simultaneous users of the Contour App.

• Five simultaneous streams are allowed per account.
• Three simultaneous streams are allowed for use out-of-home.

Supported Devices

The following table provides an overview of the device and operating system required to use the Contour app.

• The Contour app is not available for Windows phones or tablets.
• On a customer's phone in the Device Settings, Location Permission must be allowed.