This information is intended for customers with Cox Internet service delivered to the home with fiber via an Optical Network Terminal (ONT) who are using the Cox Panoramic Wifi Gateway. You will know if you have fiber service based on the Panoramic Wifi Gateway kit label and instructions, or information provided by a Cox representative.
Finding the ONT
We've installed your ONT in one of a few places depending on your home and property type. The ONT is labeled Alcatel-Lucent, Nokia, or Calix. Use the table below to determine which scenario fits your household best, and then click the link to open a connection guide.
| ONT Placement | Connection Guide |
|---|---|
| Inside wall: The ONT is placed in a bracket, mounted to the wall, and connected to power. Common locations are the living room / main room. | Connecting a Panoramic Wifi Gateway to an ONT Ethernet Port |
| Media panel: The ONT is inside a media panel, also known as a smart panel, which is an enclosed cabinet mounted to the wall that contains Cox wiring and equipment.
| If the media panel is plastic: Connecting a Panoramic Wifi Gateway to an ONT Ethernet Port |
| If the media panel is metal: Connecting a Panoramic Wifi Gateway to an Ethernet Wall Jack | |
| Garage wall: The ONT is inside a media panel or placed in a bracket and mounted to a garage wall. | Connecting a Panoramic Wifi Gateway to an Ethernet Wall Jack |
| Exterior wall: The ONT is placed in a weather-proof box, and then mounted to an outside wall on the exterior of the home. Do not attempt to open this box. | Connecting a Panoramic Wifi Gateway to an Ethernet Wall Jack |
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