Cisco DPC3010

Details


Modem Information DOCSIS 3.0 modem 8x4 channel bonding with speeds of up to 150 Mbps on a wired connection Cox recommends a DOCSIS 3.1 modem or gateway	Highest Service Level Essential

Modem Information

DOCSIS 3.0 modem

8x4 channel bonding with speeds of up to 150 Mbps on a wired connection

Cox recommends a DOCSIS 3.1 modem or gateway

Essential


Front View Click to enlarge.		After the cable modem is successfully registered on the network, the POWER, DS, US, and ONLINE indicators illuminate continuously to indicate that the cable modem is online and fully operational.

Back View Click to enlarge.		The cable modem includes the following connection ports: POWER - Connects the cable modem to the power adapter ETHERNET - Connects to the Ethernet port on your computer USB - Connects to the USB port on your computer Note: Some models may not include USB. RESET - Used to reset the modem CABLE - Connects to the cable wall outlet Note: The RESET button is for maintenance purposes only.

MAC Address Click to enlarge.		The information below is usually found on a sticker located on the bottom of the cable modem. The S/N is the serial number of the Cisco DPC3010 cable modem. The MAC is the MAC address of the Cisco DPC3010 cable modem.

Modem lights on the Cisco DPC3010

The lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.

Modem Light	Status	Problem
POWER	Solid Green	None.
POWER	Off	No power. Verify power supply connections and electrical outlet, also make sure the outlet is not connected to a switch.
DS (Downstream)	Solid	None.
DS (Downstream)	Blinking Green	Modem establishing connection from the Internet to the computer - Verify all cable connections and try resetting the modem.
US (Upstream)	Solid	None.
	Blinking Green	Modem registering with headend - looking for upstream - Verify all cable connections and try resetting the modem.
	Off	Modem establishing a connection from the computer to the Internet - Verify all cable connections and try resetting the modem.
ONLINE	Solid Green	None.
ONLINE	Off	No connection. Verify all cable connections and try resetting the modem.
LINK	Solid Green	None. Single device connected to either the Ethernet or USB port and no data is being sent to or from the modem
	Blinking Green	None - Single device connected to either the Ethernet or USB port and data is being transferred between the computer and the cable modem.
	Amber	None - Bonded connection being used
	Off	No devices connected. Verify all cable connections and try resetting the modem.

For more detailed technical information on the Cisco DPC3010, use the resources below from Cisco.