Cisco DPC3000

Details


Modem Information DOCSIS 3.0 Cable Modem 4x4 channel bonding with speeds of up to 50 Mbps Cox recommends a DOCSIS 3.1 modem or gateway What does this mean? DOCSIS 3.0 modems with 4x4 channel bonding have a maximum speed of 50 Mbps on the Cox network.	Highest Service Level Go Fast - 100 Mbps

Modem Information

DOCSIS 3.0 Cable Modem

4x4 channel bonding with speeds of up to 50 Mbps

Cox recommends a DOCSIS 3.1 modem or gateway

Go Fast - 100 Mbps


Front View Click to enlarge.		After the cable modem successfully registers on the network, the POWER, DS, US, and ONLINE indicators illuminate continuously to indicate that the cable modem is online and fully operational.

Back View Click to enlarge.		The Cisco DPC3000 includes the following connection ports: REBOOT - Used to reset the modem ETHERNET - Connects to the Ethernet port on your computer USB - Connects to the USB port on your computer CABLE - Connects to the cable wall outlet POWER - Connects the cable modem to the power adapter Note: The REBOOT button is for maintenance purposes only.

MAC Address Click to enlarge.		The MAC address is usually found on a sticker at the bottom of the modem. MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the device's manufacturer.

The lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.

Modem Light	Status	Problem
POWER	Solid Green	None.
POWER	Off	No power. Verify power supply connections and electrical outlets. Also, make sure the outlet is not connected to a switch.
DS (Downstream)	Solid Green	None.
DS (Downstream)	Blinking Green	Searching for cable connection. Verify all cable connections and try resetting the modem.
US (Upstream)	Solid Green	None.
	Blinking Green	Modem registering with headend and looking for upstream. Verify all cable connections and try resetting the modem.
	Off	Modem offline. Verify all cable connections and try resetting the modem.
ONLINE	Solid Green	None.
ONLINE	Off	No connection. Verify all cable connections and try resetting the modem.
LINK	Solid Green	The single device is connected to either the Ethernet or USB port, and no data is sent to or from the modem.
	Blinking Green	A single device is connected to the Ethernet or USB port, and data is transferred between the computer and the cable modem.
	Off	No devices are connected. Verify all cable connections and try resetting the modem.

For more detailed technical information on the Cisco DPC3000, refer to the User Guide (PDF).