Checking the status of your order online is easy. Once your order is placed, visit Cox.com and log in to check your status.
- If you are a new customer and you sign in with your email address, you can view all your orders from the past 30 days.
- If you sign in using your Cox User ID and Password, you can see all your orders for the past 180 days.
If you need to update, correct, or cancel your order for any reason, contact our Sales support team for assistance.