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Changing Your Voice Mail PIN


Use the following information to change the PIN number using Cox.com.


Changing the PIN Using Voice Tools

Use the following information to change your PIN number using Voice Tools on Cox.com.

  1. Click or enter http://phonetools.cox.com into your browser.
  2. Sign in using your Primary User ID.
  3. Click to expand the Settings menu.
  4. Click Voice Mail.
  5. Ensure that Voice Mail is turned On.
  6. Under Voice Mail locate Voice Mail PIN.
  7. Click Change PIN.
  8. Enter your new PIN number.
  9. Re-enter your new PIN number to confirm the change.
  10. Click Save.
    Result: Your new PIN number is available immediately.

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