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Changing Your Password on Cox.com

Solution

As of August 15, 2019, Cox no longer offers the ability for new and existing Cox Internet customers to create new Cox Email accounts.

Your Cox.com password is used with your User ID to log into personalized Cox webpages, such as My Bill, Voice Tools, and My Account. Use the following steps to change your password using My Profile.

1

From the Cox.com homepage, click Sign In My Account.

2

Enter your User ID and Password.
 

Note: If you do not remember your User ID or Password, or experience an issue signing in, see Recover Your Cox User ID or Reset Your Cox Password.

3

Click the arrow on the Account section.
 

Image of MyAccount, My Profile link

4

Under Password & Security, click Update Password.
 

Image of My Profile, Update Password

5

Complete the following steps.

  1. Enter your Current Password.
  2. Enter a New Password.
  3. Click Save changes.

    Image of My Profile, Password change

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