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Changing Your Password on Cox.com


As of August 15, 2019, Cox no longer offers the ability for new and existing Cox Internet customers to create new Cox Email accounts.

Your Cox.com password is used with your User ID to log into personalized Cox webpages, such as My Bill, Voice Tools, and My Account. Use the following steps to change your password using My Profile.


Click My Account at the top of the homepage.


Sign in with your User ID and Password.

Note: If you can't remember your password, click the Forgot Password? link under the Sign In button.


Click View My Profile.

Image of MyAccount, My Profile link


Under Password & Security, click Update Password.

Image of My Profile, Update Password


Complete the following steps.

  1. Enter your Current Password.
  2. Enter a New Password.
  3. Click Save changes.

    Image of My Profile, Password change

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