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Changing Your Password on Cox.com

Solution

Your Cox.com password is used with your User ID to log in to personalized Cox webpages, such as View/Pay Bill, Cox Email, Phone Tools, and Account Settings.

1

Click Sign In My Account at the top of the homepage.

2

Sign in with your primary User ID and Password.
 

Note: If you can't remember your password, click the Forgot User ID / Password? link next to the Sign In button.

3

Click View My Profile.

MyAccount My Profile link

4

Under My Profile, click Password & Security.

My Account, My Profile highlighting Password and Security

5

In the Password section, click Edit.

MyAccount, My Profile, Password section highlighting the Edit Preferences link.

Note: If you are in the process of transferring your services, you will see an error message and will be unable to change your password until the transfer is complete.

6
  1. Enter your current Password.
  2. Enter a new Password.
  3. Re-enter the new Password.
  4. Click Save Changes.

    MyAccount, My Profile Password change

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