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Changing Your Cox PIN on Cox.com

Solution

Use the following steps to change your Cox PIN.

1

Click My Account at the top of the homepage.

2

Sign in with your primary User ID and Password. You must sign in as the primary user to edit your Cox PIN.
 

Note: If you can't remember your password, click the Forgot Password? link under the Sign In button.

3

Click View My Profile.
 

Image of MyAccount My Profile link

4

Under Password & Security, click Update PIN & Security Questions.
 

Image of My Profile, Update PIN & Security Questions

5
  1. Enter your Current PIN.
  2. Enter a 4-digit number for your New PIN.

    Note: For added security, you can elect to hide your PIN on your paper bill by clicking Yes under Hide PIN on paper bill.

  3. Click Save Changes.

    Image of Change PIN fields

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