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Changing Phone Port Connections Using a Phone Wall Jack

Solution

A phone jack uses your home wiring to provide a dial tone to additional phone devices. Use the steps below to connect your phone equipment to a wall jack.

1

Locate an available phone wall jack.

2

Disconnect the phone equipment from Tel2.

3

Connect the phone equipment previously connected to Tel2 to the available wall jack.

4

Confirm there is a dial tone. If you are using a fax machine, send a test fax.

  • If there is a dial tone or the fax sends, then you have successfully connected your phone equipment.
  • If there is no dial tone or the fax does not send, then try another wall jack or contact us for assistance.


    The image below displays how to use the wall jack to connect phone equipment to Tel1.

    Image of Wall Jack option

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