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Changing Phone Port Connections Using a 2-Way RJ11 Splitter

Solution

Use the steps below to use a 2-Way RJ11 Splitter to connect phone equipment to the Tel1 modem port.

Note: The 2-Way RJ11 Splitter can be purchased from your local home supply store or online.

1

Disconnect the phone equipment from Tel1.

2

Connect the 2-Way RJ11 Splitter to Tel1.

3

Connect the phone equipment previously in Tel1 into one of the ports on the splitter.

4

Using the handset, confirm if there is a dial tone.

  • If yes, then continue to the next step.
  • If no, then verify connections are secure and check for a dial tone again.
5

Disconnect the phone equipment from Tel2 and connect to the available port on the splitter.

6

Using the handset, confirm there is a dial tone. If you are using a fax machine, send a test fax.

Note: If you experience issues, contact us for assistance.

The image below displays how to use the 2-Way RJ11 Splitter to connect phone equipment to Tel1.

Image of RJ11 Splitter

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