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Changing Number of Rings Before a Call Rolls to Voice Mail

Solution

By default, an unanswered call rolls to voice mail after four rings. To change the number of rings, follow the steps below.

1

Do you live in one of the following areas?

  • Baton Rouge, LA
  • Gainesville / Ocala, FL
  • Gulf Coast / Pensacola, FL
  • Macon, GA
  • Roanoke, VA
If... Then...
Yes Contact us to set the number of rings. The network technology requires us to make the change for you.
No Continue to the next step.
2

Press *78.
 
Result: You will hear a stutter, then a regular dial tone.

3

Enter the number of rings between two and nine.

  • After entering the number of rings, you will hear two fast busy signals letting you know your changes are complete.
  • After listening for the confirmation tone, hang up.

Note: There are some isolated cases where the four-ring default cannot be changed using these steps. In this case, contact us for assistance.

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